Field Based Service Technician

Responsibilities

• Read, understand, and carry out written and oral instructions
• Read from simple to complex drawings to build and repair equipment
• Perform scheduled maintenance on field based installed equipment
• Provide legible and accurate documentation
• Work with hand/manually-powered tools and some power tools
• Assemble and disassemble objects to set-up and operate equipment
• Respond with limited notice to requests from within the territory, such as emergency service requests, preventative maintenance requests and/or installation requests
• Must have excellent customer relations skills including the ability to explain and train
• Work and interact effectively and professionally with and for others throughout various levels of the global organization
• Perform work in compliance with Cook Quality System
• Excellent problem solving skills and ability to work in collaborative and independent work situations and environments with minimal supervision
• Able to remain calm and receptive in fast paced situations
• Able to stay focused and on task
• Complete quality work within acceptable time frames

Qualifications

• Two year technical degree in electronics or Biotechnology; will consider a Bachelor's degree in lieu of technical degree
• Strong math skills and technical aptitude
• Working knowledge of Microsoft Office Software (e.g. Word, Excel)
• Ability to work flexible shifts and to adapt to changing work schedules