Field Based Community Health Worker (CHW) - Rural/Tribal Region (Western Washington)

Primary Responsibilities

• Create a positive experience and relationship with the member
• Proactively engage the member to manage their own health and healthcare
• Provide member education on community resources and benefits
• Support member to engage in work or volunteer activities, if desired, and develop solid social supports through deeper connections with friends, family, and their community
• Engages members primarily face to face or over the phone to discuss their need for provider follow up
• Create a positive experience and relationship with the member to drive Quality performance within our assigned membership
• Conducts outreach to encourage participation in health-related programs, services, and/or providers
• Engages patients by driving to the homes of the unable to reach population
• Utilize strong skill sets of managing multiple tasks at a time, being self-motivated, driven toward quality results, managing time well, being very detailed oriented and organized, work well in a team and on your own, and ability to manage multiple deadlines

Required Qualifications

• A High School Diploma/GED (or higher)
• 1+ years of experience in local community-based resources
• Intermediate level of proficiency in MS Word, and Outlook
• Resident of Washington state
• Designated workspace inside the home with access to high-speed internet
• Ability to travel in assigned territory approximately 50-75% of the time
• Available to work Monday through Friday, 8 AM to 5 PM and open to working some evenings and weekend hours for events
• Access to reliable transportation & valid US driver's license

Preferred Qualifications

• Bachelor's degree in social work, licensed practical nurse (LPN), MA/CNA/HHA or HS graduate with 1 year of experience working within the community health setting in a health care role
• Licensed Practical Nurse (LPN)
• Certified Nursing Assistant (CAN)
• Home Health Aide
• Certified Medical Assistant
• Social work experience
• CHW Accreditation
• 2+ years of community outreach work experience
• 2+ years of field-based experience
• Knowledge and/or experience with behavioral health or substance use disorders
• Care management experience
• Experience working in Managed Care
• Experience with EHR
• Knowledge of Medicaid and / or Medicare population
• Bilingual Spanish and English
• Experience working with tribal population

Benefits

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)