Bilingual Field Based Community Health Worker (CHW) - King County, WA

Primary Responsibilities

• Create a positive experience and relationship with the members
• Proactively engage the members to manage their own health and healthcare
• Provide member education on community resources and benefits
• Support members to engage in work or volunteer activities, if desired, and develop solid social support through deeper connections with friends, family, and their community
• Engages members primarily face to face or over the phone to discuss their need for provider follow up
• Create positive experience and relationship with the member to drive Quality performance within our assigned membership
• Conducts outreach to encourage participation in health-related programs, services, and/or providers
• Engages patients by driving to the homes of the unable to reach population
• Utilize strong skill sets of managing multiple tasks at a time, being self-motivated, driven toward quality results, managing time well, being very detailed oriented and organized, work well in a team and on your own, and ability to manage multiple deadlines
• Knowledge and continued learning of community cultures and values

Required Qualifications

• High School Diploma/GED (or higher)
• 1+ years of experience in local community-based resources
• Intermediate level of proficiency in MS Word and Outlook
• Designated workspace inside the home with access to high-speed internet
• Ability to travel in assigned territory approximately 50-75% of the time
• Ability to work Monday through Friday, 8 AM to 5 PM and open to working some evenings and weekend hours for events
• Resident of Washington state
• Bilingual Spanish and English
• Access to reliable transportation & valid US driver's license

Preferred Qualifications

• Bachelor's degree in Social Work, Licensed Practical Nurse (LPN), MA/CNA/HHA or High School graduate with 1 year of experience working within the community health setting in a health care role
• Licensed Practical Nurse (LPN)
• Certified Nursing Assistant (CAN)
• Home Health Aide
• Certified Medical Assistant
• Social work experience
• CHW Accreditation
• 2+ years of community outreach work experience
• 2+ years of field-based experience
• Knowledge and/or experience with behavioral health or substance use disorders
• Care management experience
• Experience working in Managed Care
• Experience with EHR
• Knowledge of Medicaid and / or Medicare population

What are the reasons to consider working for UnitedHealth Group?

• Competitive base pay
• A full and comprehensive benefit program
• Performance rewards
• A management team who demonstrates their commitment to your success

Benefits

• Life
• Emotional
• Physical
• Financial