Field Based Community Health Worker

We need to output HTML fragment with sections: About the role? The posting includes description about Optum, mission, etc. We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where posting has real specific content. Must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate (cookie/navigation/legal/EEO etc). Must preserve all substantive info. Must not invent or summarize away detail. Must not include placeholder text like "commensurate with experience". Must not create Pay/Schedule/Benefits sections unless posting actually states them. The posting includes Working Schedule details, Pay range, Benefits list. So we can include Schedule, Pay, Benefits sections. We need sections: About the role (maybe from introductory paragraphs about Optum and role description). Responsibilities (list). Requirements (maybe required qualifications). Qualifications (maybe preferred qualifications). Skills (soft skills). Benefits (list). Pay (hourly range). Schedule (working schedule). Ensure we don't duplicate content. We must not include EEO etc. Also remove duplicated lines. We need to preserve all substantive info: The description about Optum, mission, culture, etc. The role description: Field Based Community Health Worker (CHW) position will actively engage health plan members... etc. Also the "Working Schedule" paragraph. Location etc. Also "If you reside in SC, you'll enjoy the flexibility to telecommute*". Also "Primary Responsibilities" list. Also "What Are The Reasons To Consider Working For UnitedHealth Group?" list of benefits. Also "Required Qualifications". Also "Preferred Qualifications". Also "Soft Skills". Also "Pay is based on several factors..." plus "The hourly pay for this role will range from $20 - $36 per hour". Also "All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy." That's maybe part of Benefits? Could be included in Benefits or maybe as a note. We must not include boilerplate like EEO, drug-free workplace, etc. Also remove "#RPO #RED". Also remove "At UnitedHealth Group, our mission..." maybe that's part of About the role? It's substantive but maybe we can keep as part of About the role. However the instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. The mission statement is not boilerplate; it's substantive. So keep. We need to format lists with

• . For prose use

  . Use

  for headings. We must not repeat job title as heading. So no heading for "Field Based Community Health Worker (CHW)". Use About the role heading. We must not put Job ID/requisition numbers as headings. We must not create sections with filler text. Let's craft sections:

  About the role

  Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. Join us and start doing your life's best work. (sm) The Field Based Community Health Worker (CHW) position will actively engage health plan members and clinical contacts to increase their engagement with and increase their utilization of their health plan benefits and offerings. The CHW is expected to serve as a field-based resource, meeting with members in direct outreach in their homes and communities and representing the organization in a positive and professional manner. Together, we're removing the barriers that keep people from receiving the kind of quality healthcare that makes a difference. We focus on Integrity, Compassion, Relationships, Innovation and Performance as we empower people to achieve better health and well-being.

  That seems comprehensive. Next, Working Schedule: we have details. So

  Schedule

  with paragraph.

  This position is full time, 40-hour work week, Monday - Friday between the hours of 8:00am - 5:00 pm Eastern Standard time. Occasionally may work outside these hours due to member's needs. The schedule will be determined by the manager upon hire. This position is a field-based position with a home-based office. You will work from home when not in the field. Location: Greenville, Anderson and Greer, and surrounding communities South Carolina (Ability to rent a car if exceeding 100 miles per day). If you reside in SC, you'll enjoy the flexibility to telecommute* as you take on some tough challenges.

  We might also include location details. Next, Responsibilities: we have list under "Primary Responsibilities". Use
  • .

    Responsibilities

    • Engage members at their residential homes, senior living apartments, long term care facilities, or within assisted living communities
    • Provide member education regarding programs and their benefit plan offerings
    • Coordinate and schedule members for appropriate clinical service visits, ensuring timely access to care
    • Build member's trust and foster their relationship with Optum health care providers
    • Actively engage with the member to remove any obstacles hindering or preventing them from utilizing their health plan benefits
    • Proactively address any challenges the member may encounter in the future to improve their experience and increase their utilization of benefits and provider engagement, escalate concerns and barriers as appropriate in support of the member
    • Attempt to complete members' appropriate assessments, identify other health plan needs and provide community Resources
    • May complete the Bone density screening-Osteoporosis Management in Women who had a fracture (OMW) for members as appropriate
    • Utilize internal electronic medical record system to document member engagement attempts and ensure improved coding accuracy
    • Plan routes for best time management of schedule and travel time/distance to optimize engagement of identified members
    • Utilize scheduling tools to schedule members for various types of visits; ultimately resulting in an increased Stars gap closure and reducing medical expenses
    • Performs other duties as assigned
    Next, Requirements: we have "Required Qualifications". Use

    Requirements

    maybe? But we also have Qualifications section for preferred. The instruction says use headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need Requirements for required qualifications, Qualifications for preferred qualifications, Skills for soft skills. Thus:

    Requirements

    • High School Diploma/GED
    • 3+ years of experience working within a community health setting or community outreach experience
    • 2+ years of professional experience working with diverse multi-ethnic and socioeconomic populations
    • 1+ years of field-based experience
    • Intermediate level of computer proficiency with the ability to navigate a Windows Environment, especially Microsoft Excel
    • Required to have a dedicated work area established that is separated from other living areas and provides information privacy
    • Live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
    • Ability to keep all company sensitive documents secure
    • Ability to plan routes for best time management of schedule and travel time/distance
    • Ability to have flexibility with scheduled hours based on member's availability and/or needs
    • Reside within a commutable distance to Greenville, Anderson and Greer, and surrounding communities in South Carolina
    • Access to reliable transportation and valid US driver's license enabling you to travel to member homes and communities within a designated area
    Next, Qualifications (preferred):

    Qualifications

    • 3+ years of experience working with vulnerable populations
    • Experience working in sales / marketing
    • Licensed Practical Nurse (LPN), Certified Nursing Assistant / Home Health Aide, or Medical Assistant
    • Bilingual fluency in Spanish and English
    • CHW Certification
    • Experience working in a managed care organization
    • Knowledge of Medicare/Medicaid population
    • Telecommuter/work from home experience
    Next, Skills (soft skills):

    Skills

    • Ability to exhibit good judgement for improved patient outcomes with the ability to consult leadership and escalate as appropriate
    • Ability to work independently and maintain good judgment and accountability
    • Demonstrated ability to work well with health care providers
    • Strong organizational and time management skills
    • Ability to multi-task and prioritize tasks to meet all deadlines
    • Ability to work well under pressure in a fast-paced environment
    • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
    Next, Benefits: we have list under "What Are The Reasons To Consider Working For UnitedHealth Group?" plus maybe telecommuter policy note. We need to include substantive benefits: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays; Medical Plan options along with participation in a Health Spending Account or a Health Saving account; Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage; 401(k) Savings Plan, Employee Stock Purchase Plan; Education Reimbursement; Employee Discounts; Employee Assistance Program; Employee Referral Bonus Program; Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.); Performance rewards, recognition, equity stock purchase and 401k contribution (already mentioned). Also "All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy." Could be included as a note. We must not include boilerplate like EEO etc. So we will list benefits.

    Benefits

    • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
    • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
    • Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage
    • 401(k) Savings Plan, Employee Stock Purchase Plan
    • Education Reimbursement
    • Employee Discounts
    • Employee Assistance Program
    • Employee Referral Bonus Program
    • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
    • Performance rewards and recognition programs
    • Equity stock purchase and 401k contribution (subject to eligibility)
    • All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy
    Next, Pay: we have "The hourly pay for this role will range from $20 - $36 per hour based on full-time employment." Also "Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc." plus "We comply with all minimum wage laws as applicable." We'll include that.