Field-Based Community Health Worker

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate, navigation, legal, EEO, etc. Also remove duplicated lines, application instructions. Must not create sections with filler like "commensurate with experience". Must include Pay and Schedule only if posting actually states them. The posting includes "Working Schedule: This position is full time, 40-hour work week, Monday - Friday between the hours of 8:00am - 5:00 pm Central Standard time. Occasionally may work outside these hours due to member's needs. The schedule will be determined by the manager upon hire." So schedule content exists. Also includes "The hourly pay for this role will range from $20 - $36 per hour based on full-time employment." So pay content exists. Benefits: there is a list of benefits under "What Are The Reasons To Consider Working For UnitedHealth Group? Put It All Together - Competitive Base Pay, a Full And Comprehensive Benefit Program, Performance Rewards, And a Management Team Who Demonstrates Their Commitment To Your Success. Some Of Our Offerings Include Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)". So benefits content exists. Also there is a paragraph about culture etc. Could be "About the role" or maybe "About Optum". The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to decide which sections to include based on content. We have responsibilities (Primary Responsibilities). We have Required Qualifications and Preferred Qualifications (these could be under Requirements and Qualifications). We have Skills (Soft Skills). We have Benefits, Pay, Schedule. Also maybe an "About the role" summarizing the initial paragraphs about Optum and the role. The initial paragraphs: "Optum is a global organization... Join us to start Caring. Connecting. Growing together..." plus description of CHW position. That could be "About the role". We'll include that. We must not repeat job title as heading. So no heading for "Field Based Community Health Worker (CHW)". Good. We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. At end there is EEO statement, drug-free workplace, etc. Remove those. Also remove "#RPO #RED". Also remove "All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy." That's maybe part of benefits? It's a policy statement; could be considered boilerplate? Might be considered part of requirements? It's a policy; but it's not substantive benefit; maybe we can keep as part of Requirements? But it's more like a condition. The instruction says remove EEO/equal-opportunity/scam-warning boilerplate. The telecommuter policy is not EEO but could be considered boilerplate; but it's a specific requirement. However it's a statement about policy; we could keep it under Requirements? But it's not a qualification. Safer to remove as it's generic policy. We'll remove. Also remove duplicated lines: there may be duplicates like "Ability to plan routes for best time management of schedule and travel time/distance" appears both in responsibilities and required qualifications. We should keep only one occurrence? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." If duplicate appears, we need to keep it? It says remove duplicated lines. So we should deduplicate. We'll need to identify duplicate sentences and keep only one. Let's extract content. First, introductory paragraph about Optum and role: "Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. Join us and start doing your life's best work.(sm) The Field Based Community Health Worker (CHW) position will actively engage health plan members and clinical contacts to increase their engagement with and increase their utilization of their health plan benefits and offerings. The CHW is expected to serve as a field-based resource, meeting with members in direct outreach in their homes and communities and representing the organization in a positive and professional manner. Together, we're removing the barriers that keep people from receiving the kind of quality healthcare that makes a difference. We focus on Integrity, Compassion, Relationships, Innovation and Performance as we empower people to achieve better health and well-being." We can keep that as About the role. Next, Working Schedule paragraph. Next, Location: "Location: Little Rock and surrounding communities in Arkansas (Ability to rent a car if exceeding 100 miles per day) If you reside in Arkansas, you'll enjoy the flexibility to telecommute* as you take on some tough challenges." We might include location under About the role or maybe as part of Requirements? Not a heading given. Could be part of About the role. We'll keep it. Next, Primary Responsibilities list (bulleted). We'll convert to

• . List items: - Engage members at their residential homes, senior living apartments, long term care facilities, or within assisted living communities - Provide member education regarding programs and their benefit plan offerings - Coordinate and schedule members for appropriate clinical service visits, ensuring timely access to care - Build member trust and foster their relationship with Optum health care providers - Actively engage with the member to remove any obstacles hindering or preventing them from utilizing their health plan benefits - Proactively address any challenges the member may encounter in the future to improve their experience and increase their utilization of benefits and provider engagement, escalate concerns and barriers as appropriate in support of the member - Attempt to complete members' appropriate assessments, identify other health plan needs and provide community Resources - May complete the Bone density screening-Osteoporosis Management in Women who had a fracture (OMW) for members as appropriate - Utilize internal electronic medical record system to document member engagement attempts and ensure improved coding accuracy - Plan routes for best time management of schedule and travel time/distance to optimize engagement of identified members - Utilize scheduling tools to schedule members for various types of visits; ultimately resulting in an increased Stars gap closure and reducing medical expenses - Performs other duties as assigned Note: "Performs other duties as assigned" is generic; but it's part of responsibilities; we keep. Next, "What Are The Reasons To Consider Working For UnitedHealth Group? Put It All Together - Competitive Base Pay, a Full And Comprehensive Benefit Program, Performance Rewards, And a Management Team Who Demonstrates Their Commitment To Your Success. Some Of Our Offerings Include Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in." We can treat that as Benefits section. We'll list benefits as
  • . Need to split items. Benefits list: - Competitive Base Pay - Full And Comprehensive Benefit Program - Performance Rewards - Management Team Who Demonstrates Their Commitment To Your Success - Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays - Medical Plan options along with participation in a Health Spending Account or a Health Saving account - Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage - 401(k) Savings Plan, Employee Stock Purchase Plan - Education Reimbursement - Employee Discounts - Employee Assistance Program - Employee Referral Bonus Program - Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) - You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. The last sentence is more like a statement; we could keep as a paragraph. Next, Required Qualifications list: - High School Diploma/GED - 3+ years of experience working within a community health setting or community outreach experience - 2+ years working with individuals and/or a team with diverse backgrounds and experiences - 1+ years of field-based experience - Ability to keep all company sensitive documents secure - Intermediate level of computer experience with the ability to navigate a Windows Environment, especially Microsoft Excel - Required to have a dedicated work area established that is separated from other living areas and provides information privacy - Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service - Ability to have flexibility with scheduled hours based on member's availability and/or needs - Must reside within a commutable distance to Oklahoma City and surrounding communities in Oklahoma - Must be able to plan routes for best time management of schedule and travel time/distance - Access to reliable transportation and valid US driver's license enabling you to travel to member homes and communities within a designated area Note: There's a conflict: earlier location said Little Rock Arkansas, but required qualifications says must reside within commutable distance to Oklahoma City. That seems contradictory; maybe it's a mistake but we must preserve all substantive info. We'll keep both. Next, Preferred Qualifications list: - 3+ years of experience working with vulnerable populations - Experience working in sales / marketing - Licensed Practical Nurse (LPN), Certified Nursing Assistant / Home Health Aide, or Medical Assistant - Bilingual fluency in Spanish and English - CHW Certification - Experience working in a managed care organization - Knowledge of Medicare/Medicaid population - Telecommuter/work from home experience Next, Soft Skills list (under "Soft Skills"): - Able to exhibit good judgement for improved patient outcomes with the ability to consult leadership and escalate as appropriate - Ability to work independently and maintain good judgment and accountability - Demonstrated ability to work well with health care providers - Strong organizational and time management skills - Ability to multi-task and prioritize tasks to meet all deadlines - Ability to work well under pressure in a fast-paced environment - Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Next, Pay: "The hourly pay for this role will