Field Auto Adjuster - Connecticut - National General
National General · New London, CT · 3 days ago
RemoteRemoteCustomer ServiceFull-time
About the role
We are seeking a motivated and customer-focused Field Auto Adjuster to join our Claims team. In this role, you will inspect damaged vehicles, prepare accurate repair estimates, negotiate repairs with body shops, and guide customers through the claims process.
Responsibilities
- Possesses strong estimating fundamentals in order to create or audit estimates of damages on 1st and 3rd party material damage losses of all severities
- Possesses a deep understanding of the content of all policy types written by the company
- Negotiates settlements, makes settlement payments and documents all activities in the most complex of files across multiple lines
- Evaluates settlement alternatives by reviewing regulatory compliance and fair claims practices; makes decisions on best option
- Buils mastered relationships with both internal and external customers across multiple lines
Requirements
- At least one year of field auto damage estimating experience
- Strong customer service skills
- Experience using industry estimating platforms such as CCC ONE or Mitchell
Skills
- Auto Estimating
- Business Acumen
- Business Management
- CCC ONE
- Critical Thinking
- Customer Service
- Financial Analysis
- Quality Management
- Time Management
Benefits
Compensation offered for this role is 28.03 - 42.99 per hour and is based on experience and qualifications.
Pay
Compensation offered for this role is 28.03 - 42.99 per hour and is based on experience and qualifications.
Schedule
Compensation offered for this role is 28.03 - 42.99 per hour and is based on experience and qualifications.