Field Assurance Lab Technician – Req Lab, shipping & receiving experience (FedEx Software)

Location: Tempe, AZ • Duration: 12 months • Hours: 40/week • Shift: 1st shift (7AM – 4PM) • Employment Type: Contract on W2 (US Citizens, GC Holders, GC EAD, OPT, EAD, or CPT only)

About the Role

This position is a Technician for Field Assurance (FA) responsible for maintaining the day-to-day activities in the Field Assurance (Complaint Handling) Lab. The associate will contribute to the completion of complaint returned sample analysis in a timely manner. Familiarity with laboratory equipment, microscopes, biosafety practices, good laboratory practices, and working in a clean room atmosphere is preferred.

Responsibilities

• Cleaning and disinfection of lab spaces
• Collect, record, and analyze sample analysis results data accurately
• Conduct sample analysis testing outlined in protocols
• Decontamination of complaint samples received in the Lab
• Documentation of complaint samples received for evaluation purposes
• Identify and escalate all unexpected sample analysis results to the supervisor and franchise team
• Maintain good documentation practices (GDP) when recording preliminary and sample analysis results
• Maintain good laboratory practices (GLP) consistent with biosafety laboratory practices
• Maintain a clean and safe lab work environment
• Maintain professional working relationships with internal and external customers and support staff
• Participate in project planning, scheduling, and tracking
• Storage and disposal of complaint samples in accordance with applicable procedures
• Support continuous improvement of lab processes and test methods
• Understand and follow procedures and regulatory requirements
• Use calibrated laboratory equipment and tools

Requirements

• High school diploma, GED, or equivalent
• Associate degree or equivalent experience
• Lab experience
• Shipping & receiving experience (FedEx Software)
• Proficiency in MS Office (Excel and Word)
• Ability to work in cross-functional teams
• Basic problem-solving / troubleshooting skills
• Detail-oriented
• Proof of Hep B series, willingness to undergo Hep B series, or signed waiver
• Technical writing skills

Preferred Qualifications

• Associate degree in technical studies, science, math, or engineering
• Medical industry (GMP) and/or lab experience
• Ability to read engineering drawings
• Lab Safety Skills
• OGP Flash 500 Smartscope experience
• Oral and written presentation skills
• Ability to perform testing per written directions

Physical Demands

• Regularly required to stand, walk, sit, use sight, and use hands to manipulate, handle, or feel objects, tools, controls, and office equipment
• Frequently required to verbally communicate with other associates
• Occasionally required to reach with hands and arms, stoop, kneel, or crouch

Work Environment

The employee may work in an open cubicle environment and must be able to work in a team-oriented, fast-paced setting.