Field Applications Engineer - Rochester

About the role

The Field Applications Engineer (FAE) position at Arrow Electronics is designed for individuals who can think differently and have a strong mix of technical prowess and business savvy. This role involves spending a significant amount of time in front of customers to influence component selection, manage supplier and customer expectations, and drive new business opportunities.

Responsibilities

• Spend a majority of time in front of customers to influence component selection.
• Utilize advanced understanding of customer needs and technical leadership expertise to champion return on engineering investment.
• Manage supplier and customer expectations by building and developing relationships, keeping stakeholders updated on activities, plans, and progress towards initiatives.
• Identify key relationships among decision-makers within suppliers and customers.
• Grow your account base each quarter.
• Drive demand creation by maximizing Arrow content on designs.
• Understand customer needs and leverage Arrow’s engineering and design services resources to facilitate solutions for customers.
• Apply technical knowledge to influence designs utilizing solution selling, resources, and strategies.
• Identify solutions and resolutions to customer design needs and issues.
• Monitor your performance metrics throughout the quarter and take corrective action as necessary to ensure you are on track to meet or exceed them.
• Present technical seminars and workshops around your supplier lines.
• Provide frequent updates to field sales team and be a motivating force around your supplier lines.
• Partner with the sales team across pre-and post-sales activities, providing technical support and consulting to promote demand creation.
• Technical calibrations & research with sales & other Arrow departments & Suppliers in support of the customer design.
• Champion return on engineering investment, design win priorities, initiatives, and promotions by obtaining buy-in and support from sales.
• Attend and actively participate in strategic branch meetings and QBR.
• Develop and drive strategic technical plans by supplier line or customer solutions.
• Participate in ArrowEDGE initiatives through branch training and customer calls.
• Organize engineering customer events.
• Meet with suppliers to review recent customer design activity and identify compelling solutions to promote with those customers.
• Attend supplier trainings in person and via conference calls.

Requirements

• In-depth knowledge and experience with system/board/engineering solutions and electronic components.
• Breadth of knowledge of electronic components.
• Experience with design engineering.
• Solves complex problems; takes a new perspective using existing solutions.
• Independent worker; receives minimal guidance.
• Acts as a resource for colleagues with less experience.
• Stays up-to-date on supplier products and Arrow design services in order to act as a technical-marketing advisor to customers.

Qualifications

• Typically requires a 4-year degree (electrical engineering strongly preferred) and a minimum of 5 years of related experience; or an advanced degree without experience.
• Work arrangement: Hybrid – 1 day in office/4 days work on the road or from home in the Rochester/Upstate NY market.

Benefits

• Medical, Dental, and Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities
• Annual Hiring Range/Hourly Rate: $91,900.00 - $165,000.00

Pay

$91,900.00 - $165,000.00

Schedule

Full time