Field Application Engineer

About the role

The Field Application Engineer is an integral part of our Customer Success (CS) activities in US, supporting our customers testing operations. In this position you will be based in Cupertino, CA, but traveling to customer sites is essential when needed. The work will revolve around installation and commissioning of new testing equipment as well as application of sustainable repair, preventive maintenance, and improvement solutions over the life cycle of the testers, both remotely and on-site at our customers’ facilities.

Responsibilities

• Install and commission new testing equipment
• Apply sustainable repair, preventive maintenance, and improvement solutions over the life cycle of the testers
• Work independently, hands-on, and responsibly
• Interact with (internal and external) customers
• Solve problems and learn new skills

Requirements

• Bachelor/Master’s Degree in Mechatronics/Mechanics/Robotics/Electrical/Optics Engineering or equivalent
• At least 1-3 years of previous work experience

Skills

• Basic understanding of mechatronics / robotics / optics
• Able to work hands-on with complex software/hardware systems and diagnose issues under time pressure
• Able to read electric plans/drawings
• Experience from servo drives/controllers and encoders and low-voltage circuits
• Capability to learn to use different SW solutions/applications
• Understand the requirements of working at the customer interface
• Able to work under pressure (R&D or production environment)
• Systematic approach to troubleshooting and documenting resolutions
• Desire to learn new skills and develop/improve ways to work

Benefits

• Medical, dental, vision insurance
• Optional life insurance plans
• Relocation assistance available for qualified candidates

Pay

The pay range for this role is: 85,000 - 105,000 USD per year (U.S)

Schedule

Flexibility in schedules

Qualifications

Strong communication skills

Skills

• Strong communication skills