Field and Apprenticeship Administration Manager

About the role

The Field & Apprenticeship Administration Manager is a key operational leader responsible for managing apprenticeship program administration, DOL, safety & technical training compliance, QEW documentation and vendor & PO management within the Operational Workforce Management department.

Responsibilities

• Serves as the primary point of contact with the Department of Labor (DOL) representative for auditing activities and correspondence.
• Manages apprentice enrollment, termination, and apprentice number entry into RES systems via DOL/RAPIDS.
• Oversees the full apprenticeship application process including Paylocity, DocuSign, approval workflows, and outreach scheduling.
• Manages on-the-job training hours aligned with prevailing wage compliance and monthly DOL reporting; supports audits and maintains the Davis-Bacon Certificates folder.
• PARTNERS WITH THE COMPLIANCE TEAM TO COMMUNICATE EMPLOYEE APPRENTICE LEVEL CHANGES AND ASSOCIATED MERIT INCREASES.
• CORPORATES JOURNEYMAN DINNER EVENTS INCLUDING VENUE BOOKING, CERTIFICATE PREPARATION, ORDERING, AND PO SETUP.
• MANAGES APPRENTICESHIP BOOK INVENTORY, ORDERING, AND EMPLOYEE SHIPPING LOGISTICS.
• CORPORATES ANNUAL APPRENTICESHIP SCHEDULING PROCESS IN PARTNERSHIP WITH THE TRAINING MANAGER.
• SERVES AS POINT OF CONTACT FOR APPRENTICES REGARDING TRAVEL COORDINATION, STUDY GUIDE MATERIALS, SCHEDULING, AND NOTIFICATIONS TO SUPPORT RELATIONSHIP BUILDING.
• MANAGES INTERNAL RES UPDATES RELATED TO APPRENTICE ACTIVATION, TERMINATION, AND STATUS CHANGES.
• SERVES AS PRIMARY CONTACT AND MANAGES THE PROCESS FOR ADDING OUTSIDE VENDORS TO PURCHASE ORDERS (POs) AS NEEDED FOR EXTERNAL TRAINING.
• MANAGES POs FOR NCCER, UTA, LIFT DIRECTOR, AND OTHER TRAINING VENDORS.
• SERVES AS POINT OF CONTACT FOR NFPA 70E VENDOR COORDINATION.
• SERVES AS POINT OF CONTACT AND PROVIDES GUIDANCE FOR THE QEW EVALUATION FORM SUBMISSION PROCESS.
• PERFORMS AUDITING AND DATA ENTRY OF QEW EVALUATION FORMS.
• GATHERS DATA AND PULLS REPORTS RELATED TO QEW DOCUMENTATION AND COMPLIANCE.
• OVERSEES TRAINING ENTRY PROCESSES ACROSS LMS/HUB, PROCORE, AND PASSPORT CARD SYSTEMS, WITH EXECUTION SUPPORTED BY THE FIELD TRAINING ADMINISTRATOR.
• MANAGES PASSPORT CARD REQUESTS, PRINTING, AND MAILING.
• OVERSEES THE CORNERSTONE CERTIFICATION PROCESS AND SUPPORTS THE BUILDING OF CERTIFICATIONS.
• COORDINATES TRAINING AUDIT RECORD PULLING FOR HSQE REVIEW.
• MANAGES LIFT DIRECTOR ENROLLMENT PROCESSES.
• SERVES AS INITIAL POINT OF CONTACT FOR TRAINING INQUIRIES.
• Educates internal teams on apprenticeship and training program services and resources.
• BUILD EFFECTIVE WORKING RELATIONSHIPS WITH FIELD LEADERSHIP, COMPLIANCE TEAM, AND HR PARTNERS.
• SUPPORTS CONTINUOUS IMPROVEMENT OF APPRENTICESHIP AND TRAINING ADMINISTRATION PROCESSES.
• MANAGES THE APPRENTICESHIP INBOX AND CREATION OF COMMUNICATION TEMPLATES AND EMAIL TEMPLATES.
• ATTENDS WORK REGULARLY AND PUNCTUALLY, AS SCHEDULED OR EXPECTED.
• FOLLOW SAFETY AND SECURITY PROCEDURES AND DETERMINES APPROPRIATE ACTION. REPORTS POTENTIALLY UNSAFE CONDITIONS AND USES MATERIALS AND EQUIPMENT PROPERLY.

Qualifications

• Highschool/GED General Education is required.
• Bachelor's Degree in Business Administration, Human Resources, Workforce Development, or a related field; or equivalent experience is preferred.
• NCCER Certified Administrator or equivalent certification is preferred.
• 3+ years of experience in apprenticeship administration, compliance, workforce program coordination, or HR/compliance operations, preferably in a construction or field services environment, is required.
• 5+ years of administrative, program management, or operations coordination experience is required.
• 5+ years of experience in construction, renewable energy, or a related industry is required.
• Advanced knowledge in:
• DOL apprenticeship program regulations, RAPIDS system, and prevailing wage requirements
• Apprenticeship application and lifecycle management processes (Paylocity, DocuSign, RAPIDS)
• Vendor and purchase order (PO) management processes
• QEW documentation standards and compliance processes
• Intermediate knowledge in:
• Strong organizational and project management skills; ability to manage multiple concurrent workflow
• Ability to collaborate effectively across all organizational levels, including field, compliance, and HR teams
• Relationship-building, customer service orientation, and accuracy in work execution
• Proficiency in learning and using workforce management systems (LMS, Procore, Cornerstone, Passport Card system)
• Proficiency in MS Office (Excel, PowerPoint, Word, Outlook, Teams) and DocuSign
• Detail-oriented with strong written communication skills for documentation and email template creation.

Benefits

• Medical, Dental and Vision
• Health Savings Account with employer contribution
• Flexible Spending Accounts
• 4x pay Basic Life and Voluntary Life
• Short and Long Term Disability
• Accident, Hospital, and Critical Illness
• 401 (k) plan with 6% company match
• 4 weeks Paid Time Off (PTO) and 10 Paid Holidays
• Tuition Reimbursement and Green Car Reimbursement
• Volunteer and Charity Matching
• Paid Parental Leave and Paid Sabbatical Leave
• Employee Referral Bonus
• Employee Discounts and Wellness programs
• Wellness Reimbursement

Physical requirements and environment

• Rarely: Climbing, crouching, kneeling, pulling/pushing/lifting between 5-15lbs., and stooping are required.
• Occasionally: Carrying 5-15lbs., gripping, handling, pinching, and walking are required.
• Frequently: Standing is required.
• Constantly: Reading, grasping, hearing, reaching, vision, repetitive motion, and sitting is required.
• Rarely exposed to extreme cold, heat, and humidity, and wet climates, in the working environment.
• Occasionally exposed to noise and hazards in the work environment.

Equal Opportunity Employer

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.