Field Staffing Manager
Cornerstone Caregiving Escondido · Michigan, United States · 3 wk ago
Human ResourcesFull-time
Responsibilities and Duties
- Utilize Indeed to recruit, interview, and hire qualified caregivers for new and existing clients.
- Utilize AxisCare to schedule caregivers with new and existing clients and ensure appropriate coverage is met for all Cornerstone clients and caregivers.
- Facilitate onboarding of new clients and completing client assessment documents via DocuSign or in person as needed and requested.
- Provide guidance, support, and mentorship to the caregivers, promoting professional growth and maintaining a positive work environment.
- Monitor and evaluate the performance of caregivers while communicating to the Operating Director and/or existing on-site managers of any service failures from the caregivers.
- Ensure compliance with all regulatory guidelines, industry standards, and company policies and procedures.
- Communicate effectively with Cornerstone Caregiving leads, clients, their respective parties, caregivers, and referral sources via phone, email, and through a VOIP texting system, addressing any concerns or issues promptly and effectively.
Qualifications and Skills
- Strong and efficient communication skills are required.
- Must be skilled in technology to learn and train on CRMs, phone systems, and scheduling systems.
- PREFERRED EXPERIENCE: In home care, hospice, home health, or senior living communities.
- Teachable, fast learner.
Desired Attributes
- Motivated
- Hard Working
- Professional
- Adaptable
- Leadership
Benefits
Come change a life...
Pay
N/A
Schedule
N/A
Skills
Strong and efficient communication skills, technology skills to learn and train on CRMs, phone systems, and scheduling systems, teachable, fast learner.