Field Account Manager

About the role

Turner Supply Company is a family-owned industrial distributor founded in 1905, headquartered in Mobile, Alabama, with operations across the United States. The company is recognized as a Top Workplace by Affiliated Distributors in 2022.

Job Title: Field Account Manager

Departments: Sales
FLSA Status: Salaried Exempt
Direct Report: Regional Sales Manager, Branch Manager

Essential Job Duties and Responsibilities

• Commit to the company culture of quality, safety, and live by the company core values – Empowerment, Development, Execution, Teamwork, Innovation, and Leadership.
• Maintain a strong work ethic, superior conceptual, technical, people, and organization skills and express a customer-centric and positive attitude in everyday work.
• Manage a defined territory, focusing on end-user problem solving, product, and application training for end-users and education of end-users of company products and services.
• Achieve defined sales budgets for assigned territory and drive corporate account business strategies and product initiatives.
• Have a working knowledge of the territory open order report and facilitate action with customer service for any late delivery issues.
• Develop and execute territory sales strategies while providing sales, service and technical support to current and new customers in the territory.
• Develop solid business and personal relationships with our customers and understand their needs and workflows.
• Become a key solution provider to our customers that will aid in producing cost savings and/or improved efficiencies for them.
• Work with the company’s customer service personnel in providing clear, concise directions for customer needs and requirements and engage the personnel with field quoting and projects.
• Have a solid connection with each account assigned to you. Take “ownership” of the account relationships and the company’s success in the accounts.
• Work independently and as a self-starter under the general direction and supervision of your manager. Work must meet soundness of judgment, accuracy, and conform with the annual business plan and strategy.
• Maintain a collaborative relationship with our vendor reps to introduce new products and technologies in the field.

Basic Job Requirements

• Proficient Communication Skills, both Verbal and Written
• Strong Organizational Skills
• Computer Proficiency
• Strong Interpersonal skills
• Solid Decision Making and Problem-Solving Skills.
• Experience Working with ERP Systems.

Education Requirements

• Five years in an outside sales role
• High School Diploma
• 3+ years in an Industrial Sales role preferred

Work Environment

This job operates in a professional office environment as well as warehouse and field sales environment. This role routinely uses standard office equipment such as computers, iPads, smartphones, photocopiers and fax machines. This role is also expected to function occasionally in a warehouse capacity operating machinery, driving company vehicles, and working with company products.

Physical Demands

The outside sales role requires some amount of physical work. While in the office, the physical demands are low – sitting at a desk, filing, and using office equipment. While working in the field on outside sales calls, this function may require you to be required to be in outside weather elements – rain, heat, snow, etc. Field sales may be required to lift heavy products or occasionally operate industrial equipment. A field sales representative should be able to lift 75 lbs., should be able to climb a ladder and should be able to demonstrate any product or piece of equipment that Turner Supply Company sells.

Travel

Occasional overnight travel may be necessary.