Fidelis - School Operations Manager

Job Purpose

Under the direction of the Principal and in collaboration with the Regional Director of Operations, the School Operations Manager will serve as a critical member of the school’s leadership team. S/he will be responsible for all matters of school operations and administration that do not directly relate to instruction and student behavior. The School Operations Manager is the primary driver of policy implementation, financial analysis, and systems development within the school.

Essential Responsibilities and Competencies

• Work with Open Sky and the Regional Team to oversee the purchase and maintenance of technology equipment and infrastructure, implementation of technology training, and management of technology consulting relationships.
• Monitor, submit, and organize all invoices and packing slips for incoming and outgoing deliveries.
• Lead the planning and coordination of logistics for student transportation if applicable.
• Help to plan, prepare, and coordinate school events and activities as needed.
• Supervise office management, security personnel, custodians, contractors, and other non-instructional staff.
• Ensure the school facility and grounds are well-maintained and manage the timely resolution of all related issues.
• Ensure the smooth operation of the main office including mailings, attendance reporting, office machine maintenance, etc.
• Ensure school-wide compliance with health and safety laws, Department of Instruction or Education mandates, and all federal and state workplace regulations in partnership with leadership.
• Complete all compliance information for food and transportation if applicable, including collection of free and reduced lunch information to determine family eligibility.
• Cook with school staff to ensure hallway and general facility decorations meet all relevant codes and are updated and maintained regularly.

Partner with the Principal

• Manage the school budget process including the annual budget development and ongoing budget management.
• Generate operating and financial reports in relation to school performance for review with the school leader and the Open Sky Finance team.
• Work with Open Sky HR and appropriate school-based staff to maintain, update, and communicate the Employee Handbook.
• Aid in tracking of staff sick and personal days.

Student Information and Records Keeping

• Oversee new student enrollment by coordinating open houses and communicating new students to teachers.
• Maintain a comprehensive student enrollment and withdrawal process to collect and record pertinent information.
• Manage the collection and maintenance of student information (receiving forms and paperwork, tracking missing forms, managing databases, updating contact information, keeping records current, etc.).
• Ensure testing materials are properly ordered, received, and submitted for scoring; assist with logistical testing planning.
• Oversee student files to ensure all proper documentation is collected, tracked in our computer system, organized and filed.
• Manage student attendance, such as processing late arrivals and following-up with the families of absent students when necessary.
• Correspond regularly with families regarding updates to school policies, trips, events, and other relevant information.
• Correspond regularly with families by posting to the school’s social media accounts.

Qualifications

• Passionate about serving Christ by serving His children through the advancement of Christian education.
• Demonstrates a Christ-centered life and seeks to love and serve others in gratitude for His love and service.
• Lives and acts as a biblical role model and HOPE Christian School representative in your life for our scholars, team members and community.
• A maturing Christ-follower who views this role as an active expression of their walk with Christ, including regular participation in a local church and alignment with the Statement of Faith and Code of Conduct.
• Agrees to engage in the faith life of our scholars and in collaboration with other team members.
• Bachelor’s Degree preferred with management, accounting, operations, or HR focus preferred.
• At least 3+ years of work experience, preferably in an operations management capacity, in a fast-paced, entrepreneurial environment.
• Proficient in MS Excel, MS Word, PowerPoint, and Outlook.
• Experience working with youth and families in low-income urban communities preferred.
• School-based experience preferred.
• Proficient with technology.

Mission Alignment Expectations

• Agrees to always comply with our Code of Conduct and Statement of Faith.
• Agrees to engage in the faith life of our scholars and in collaboration with other team members.

Personal Qualities

• Passion for making high-quality Christian education accessible and affordable for all.
• Maturing Christ-follower who sees the fulfillment of this role and our mission as an active expression of their ongoing walk with Christ. (Includes regular participation in a local church and other faith-growing habits and communities to be filled up regularly so s/he is ready to pour themselves into our work, mission, and team).
• Passionate about advancing high-quality Christian education.
• Demonstrates integrity, credibility, and commitment to HOPE’s mission of Christ, College, and Character.
• Strong relationship building, interpersonal, verbal, and written communication skills.
• Commitment to loving our scholars, an unwavering belief that all children can and must succeed, and a deep passion for developing the character of a serving leader in every child.
• Open to feedback and committed to continuously learning.
• Highly organized and detailed oriented with the ability to effectively multi-task and thrive in a fast-paced environment.
• Customer service-oriented self-starter who takes initiative to proactively resolve problems with a high sense of urgency.
• Dependable and adaptable with the capacity to handle competing demands and complete tasks within deadlines, solicits feedback to improve performance, responds to management directions, and is reliably at work and on time.
• Relentlessly focused on developing and implementing processes to increase effectiveness and efficiency.
• Deep belief that all children can and must succeed.
• Passionate about serving Christ by serving His kids through the advancement of Christian education.
• Loves following the model of Christ to seek to love and serve others out of gratitude for His love and service to us.
• Lives and acts as a biblical role model and HOPE Schools representative in your life for our scholars, team members, and community.
• Exemplifies humility and servant leadership by continually raising the bar for excellence and successfully serving as a partner to team members and leaders.

Mission Alignment Expectations

• Agrees to always comply with our Code of Conduct and Statement of Faith.
• Agrees to engage in the faith life of our scholars and in collaboration with other team members.

Work Location

This is an on-site role located at HOPE school(s) in the Milwaukee, WI area. An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Apply for this Position

Apply for this Position

Go back to the job list