Fiber Technician - Amarillo, TX

Love Your Mondays again! Join the Future of Connectivity with Metronet! We have an immediate opening for an energetic Fiber Technician in Amarillo, TX.

Job Description

As a Fiber Technician you will be responsible for performing basic to advanced installations, disconnects and service changes for residential and business customers for high‑speed internet services and phone. You will provide basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (modem, wireless devices, etc.).

Responsibilities

• Install and troubleshoot all Metronet services from the terminal to Customer Premise Equipment (CPE).
• Provide in‑depth customer education on all Metronet products and services.
• Earn commissions by explaining Metronet services and products to customers.
• Maintain professionalism with customers and fellow associates.
• Work towards meeting key performance metrics.
• Perform other job‑related duties as requested.
• Subject to all applicable state and federal laws.

Qualifications

• High School Diploma or GED.
• Experience with a telecom/fiber company preferred but not required.
• Physical ability to work from a kneeling or standing position for long periods.
• Ability to work in various conditions, including attics, crawl spaces, and adverse weather.
• Ability to climb ladders with proper equipment up to 25 feet (safety belt, safety strap, hard hat, etc.).
• Ability to lift and carry loads of up to 75 lb, including a ladder.
• Ability to work with basic hand tools and specialized equipment with training.
• Operate and maintain company vehicle/equipment safely and professionally.
• Valid driver’s license and satisfactory driving record.
• Willingness to work both as a team member and independently.
• Must be legally authorized to work in the U.S.

Additional Requirements

• Participate in on‑call rotation duties after regular business hours.
• Available to work overtime when necessary, including holidays and weekends.
• Available to travel for training or as needed.

Benefits

• 80 % of medical premiums paid by the company.
• Company‑paid disability and life insurance.
• Employee Assistance Program (EAP).
• 401(k) company match dollar for dollar up to 6 % with immediate vesting.
• Equipment and resources provided on day one.
• Opportunities for advancement and professional development programs.
• Associate perks and discounts, including discounted Metronet service in the serviceable area.
• Company‑paid logo attire/uniform.
• Tools, equipment, and training provided.
• Company vehicle and fuel card.
• Cell phone allowance.