Fiber Line Worker

Essential Functions

• Installs, operates, troubleshoots, and maintains overhead and underground fiber optic cables of the communication distribution and service system in both active and inactive conditions.
• Includes but not limited to the installation and removal of fiber optic cable; setting of conduit, pedestals, and hand-holes; pulling, splicing, and terminating of fiber optic cable; and associated turf and surface restoration.
• Reports material, labor, field mapping and property changes, terminations, equipment, and system documentation as related to daily work performed in a complete and timely manner.
• Assists with the installation, troubleshooting, repair, and restoration of communications cables and related equipment.
• Assists with the layout, assignment, installation, and documentation of fiber optic for new distribution feeds and service drops.
• Schedules and performs site surveys for new service drops.
• Performs facility locates.
• Maintains the Communications Department vehicle fleet, and all equipment and tools.
• Maintains a neat and orderly work environment; including the warehouse, shop, trucks, job sites, and related items.
• Collaborates with customers to ensure services are operating to their satisfaction following changes or troubles.
• Handles complaints and answers questions from customers.
• Interacts with all departments by assisting with the inventory control program.

Qualifications

• Performs job duties at a very high standard of safety and workmanship.
• Promotes customer service relations in positive daily interactions with customers encountered in the field or work place.
• Displays a positive attitude and work ethic.
• Consistent and timely attendance at the workplace during designated work hours.
• Responds to such hours as are necessary to accomplish job duties.
• Responds to overtime/on-call duties as directed.
• Maintains a professional and appropriate workplace appearance.