Fiber Technician

Essential Duties & Responsibilities

• Tests circuits and components of malfunctioning telecommunications equipment to isolate the source of malfunctions, using various hand tools.
• Tests and repairs, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
• Drives crew trucks to and from work areas.
• Inspects equipment on a regular basis in order to ensure proper functioning.
• Repairs or replaces faulty equipment.
• Removes and remakes connections in order to change circuit layouts, following work orders or diagrams.
• Demonstrates equipment to customers and explains how it is to be used and responds to any inquiries or complaints.
• Analyzes test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
• Adjusts or modifies equipment to enhance equipment performance or to respond to customer requests.

Job Qualifications

• A High School Diploma or equivalent required.
• 2+ years of field experience as a telecommunications technician required.
• Working knowledge of telecommunications infrastructure required.
• Familiarity with fiber optic cable preferred.
• Maintain a valid driver’s license and meet company driving standards.
• Ability to work long hours involving overtime and weekends as necessary.
• Ability to respond to the needs of a 24/7/365 operation.
• Maintain a valid driver's license and clean driving record meeting the company and insurance policy conditions.

Skills

• Excellent verbal and written communication skills.
• Service orientation.
• Active listening.
• Time management.
• Pay close attention to detail and make good sound decisions based on information given.
• Handle a large volume of work and perform multiple tasks in a fast-paced environment.
• Identify and troubleshoot fiber issues.
• Complex problem solving.
• Read effectively from a computer screen, sampling device and/or paper copy.
• Drive and back up a truck and trailer proficiently.
• Work in confined spaces (i.e., attics, crawl spaces, utility holes).
• Lift up to 50 pounds several times a day.
• Overhead lifting of over 20 pounds.
• Work at heights up to 50'.

Physical Demands

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear.
• The employee frequently is required to stand, walk, and sit; climb, balance, stoop, kneel, crouch or crawl.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision depth perception, and ability to focus.