Federal Program Manager — Operation: Quality Military Housing

Key Responsibilities

• Lead program design, standardization, and enterprise scaling
• Manage program scope, schedule, and resource allocation to ensure contractual requirements are met
• Establish program governance structure, operating procedures, and decision frameworks
• Develop and maintain program management plans including scope, schedule, staffing, and risk management
• Oversee program budgets, cost tracking, and financial performance in coordination with finance teams
• Develop inspection criteria, credentialing systems, and policy directives
• Oversee national rollout, pilot installations, and performance monitoring
• Enforce uniform inspection standards and QA/QC protocols
• Direct program staff and subcontractors to ensure consistent service delivery
• Capture and analyze digital inspection data to identify systemic trends
• Oversee implementation and continuous improvement of inspection technology platforms and data systems
• Ensure data integrity, reporting accuracy, and system adoption across all program locations
• Report transparently to Department leadership and Congress
• Ensure program operations comply with contractual requirements, applicable regulations, and inspection standards
• Establish and maintain quality assurance and quality control systems
• Serve as the primary point of contact for Customer leadership regarding program performance, issues, and strategic direction
• Identify operational risks and implement mitigation strategies
• Coordinate remediation prioritization and program levers
• Serve as liaison among DoD leadership, services, property owners, and oversight bodies
• Facilitate regular program reviews, status reporting, and executive briefings

Qualifications

• Education: Bachelor’s degree in relevant field, including but not limited to Business Management, Construction Management, Engineering, Architecture, Public Administration, or other related discipline. Master’s degree preferred.
• Project Management Professional (PMP) certification preferred or ability to obtain within 12 months.
• Experience: Required: 5 to 8+ years managing large or complex federal or multi-site programs. Experience with housing, facilities, construction, or infrastructure programs. Experience implementing national standards or compliance programs. Preferred: Experience working in highly regulated environments, DoD, HUD, or federal oversight experience.

Core Competencies

• Strategic leadership and enterprise program scaling
• Accountability and transparent oversight
• Systems thinking and data-driven decision making
• Stakeholder alignment across federal, military, and private sectors
• Mission focus on improving quality of life for military families
• Able to lead through influence across complex organizational structures
• Strong written and verbal professional communication skills
• Able to manage competing priorities in a high-visibility environment

Measures of Success

• National adoption of standardized inspection framework
• Consistent inspection quality across all program locations
• Reduction in unresolved housing deficiencies
• Transparent reporting adopted by DoD leadership
• Effective use of remediation levers to drive corrective action
• Improved trust among military families and stakeholders
• On-time and on-budget program delivery
• Successful program audits and oversight reviews

Additional Details

• Worksite Arrangement: This position is located in the Institute for Building Technology and Safety headquarters office in Ashburn, VA, and follows a hybrid schedule of in-office and remote work arrangements.
• Travel: This position will require periodic travel to project sites, customer offices, and stakeholder meetings.