FCFE Senior Manager of Operations and Planning

About the role

The Senior Manager, Operations and Planning drives the implementation and operational delivery of FCFE programs in support of Fidelity’s enterprise strategy to build generational advisor and relationship-based capabilities. This role leads and supports the orchestration and execution of initiatives, ensuring capabilities are delivered efficiently, consistently, and at scale. Reporting to the Director of Operations and Planning, the Senior Manager partners closely on the ongoing management of events and programs associated with FCFE distribution and delivery partnerships. Operating in a highly cross-functional environment, the role collaborates with key business partners across Fidelity to drive alignment, operational readiness, and effective execution.

Responsibilities

• Lead and support the orchestration and execution of initiatives to ensure capabilities are delivered efficiently, consistently, and at scale.
• Partner closely on the ongoing management of events and programs associated with FCFE distribution and delivery partnerships.
• Collaborate with key business partners across Fidelity to drive alignment, operational readiness, and effective execution.

Requirements

• A strong operator with a disciplined execution focus and a structured, process-driven approach.
• A growth mindset with a natural ability to anticipate needs, identify opportunities to improve how work gets done, and help teams operate effectively and at scale.
• Strong organizational strength with proven project and program management experience.
• Proficiency in Microsoft Word, Outlook, Excel, and PowerPoint; experience with Qualtrics and Zoom.
• Ability to lead work independently and remain proactive in an ambiguous, fast-changing environment.

Qualifications

• Bachelor’s degree with 5+ years of relevant, progressive experience.

Skills

• Strong listening, communication, and process-consultation skills.
• Value building trusted, collaborative relationships that drive results across partners and teams.

Benefits

The team at Fidelity Center for Family Engagement (FCFE) strives to transform the wealth experience and the workplace by developing and delivering distinctive generational advisor and relationship-based capabilities. Through a mindset and skillset approach, we help families, advisors, associates, and leaders establish and maintain a deeper, more intimate connection as they navigate the complex emotional dynamics that arise in relationships.

Pay

The base salary range for this position is $85,000-171,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

Schedule

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.