Senior Manager, Planning

INK Communications Co. · Austin, TX · 1 mo ago

HybridManagement$90k/yrFull-time

Job Description

The essential functions include, but are not limited to the following:

Collaborates closely with team leads to drive operational effectiveness, billability, and utilization.
Drives the planning and management of effective programs;
Works with account lead to establish framework for measuring and communicating value to the client.
Serves as a central and client-facing contact on assigned projects, proactively facilitating communication between departments while managing timelines and deliverables.
Ensures priority expectations between client and INK are clear, delivered on time, and meet quality standards.
Garners trust and rapport with the client and delivers client service in line with INK standards and Be There Before™ philosophy.
Led in developing project estimates, contracts and invoices.
Works in INK’s resource management tools to forecast and manage resources and is proactive in flagging risks and opportunities.
Seeks out and maintains a constant knowledge of current and upcoming projects, as well as business development activities as they relate to resourcing, and makes appropriate staffing recommendations.
Buils and maintains relationships across all departments at INK and works with all INKers to understand experience, skills and career goals to match resources to best fit client, individual staff, and business goals.
Manages contracts and invoicing for freelancers and third-party vendors.
Presents patterns and actionable insights to INK management and suggests next steps for optimization.
Stays ahead of industry trends, anticipating both INK and client needs while sharing their insights generously with their teams and clients.
Embraces INK values and culture and is committed to employee development, managing 1-2 INKers through day-to-day coaching, regular check-ins, and performance reviews.

Skills and Qualifications

7+ years of progressive experience in project management, agency setting preferred
Experience in B2B technology and/or renewable energy, preferred/required
Strong client relations skills and intuition
Excellent writing skills, clear communicator
Ability to organize and manage multiple client responsibilities
Ability to organize and manage large, complex programs and teams
Experienced in developing talent and acting as an approachable coach and mentor

Starting Salary Range

$90,000+, commensurate with experience

Company Introduction

INK is a mid-sized marketing and public relations agency working with technology and energy companies that are cultivating a healthier planet, building a smarter, more inclusive economy, and empowering people to solve the world’s toughest challenges.

Our mission, good work with good people makes for a good life, starts with a commitment to continuous learning and a supportive culture. Every day, we aspire to do work we’re proud of, find new and better solutions, and evolve our thinking. We are a woman-owned business and an equal opportunity employer that welcomes everyone to the team. We strongly encourage people of color, LGBTQ+ and non-binary people, veterans, and individuals with disabilities to apply. We are a hybrid workplace (30% monthly time in office; 70% remote) with office destinations in Austin and Denver and a collaborative team spread across North America.

Benefits