Fan Experience Intern & Game-Night Ambassador 2026-27 Season

About the role

This is where game night comes to life. The Madison Capitols are looking for a group of high energy, outgoing, and reliable interns to help create an unforgettable experience for our fans all season long.

Responsibilities

• Help bring game night to life through promotions, contests, and fan interactions
• Serve as a front facing representative of the Capitols and create a welcoming, high energy environment
• Assist with in game entertainment, theme nights, and special events
• Support different departments with game night needs and behind the scenes operations
• Contribute ideas for new promotions, fan experiences, and creative activations
• Aid with community events and appearances throughout the season

What This Role Looks Like

• Availability for the vast majority of home games throughout the season
• Nights, weekends, and some holidays are part of the experience
• Opportunities for additional office hours and involvement beyond game nights
• A fast-paced, team-first environment where energy matters

What We're Looking For

• You are outgoing, positive, and comfortable interacting with fans
• You bring energy and are not afraid to be part of the moment
• You are dependable and show up ready to contribute
• You take initiative and look for ways to help without being asked
• You enjoy working as part of a team and supporting those around you
• You are willing to learn and grow in a fast-moving environment

Where You'll Be on Game Night

• Welcoming fans as they arrive and helping scan tickets
• Running interactive promotions like chuck a puck and in-game contests
• Assisting with wristbands, fan experiences, and theme night activations
• Supporting different areas of the arena to keep the night moving

Requirements

• Must be 18 years or older
• Ability to attend most home games during the 2026 to 2027 season
• Must live in the Madison area during the 2026-2027 season
• Willingness to assist with special events and community appearances with advance notice
• Ability to handle the physical aspects of the role including standing for long periods and light to medium lifting

Team

The Madison Capitols are proud members of the USHL and are moving into a brand new facility in DeForest, Wisconsin, for the 2026-2027 season. With growing attendance, a passionate fan base, and a team that is building momentum, there has never been a better time to jump in and be part of the story.

Equal Opportunity Employer

The Capitols are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.