Family Support Services Specialist- Early Childhood Programs - 2025763

Role & Responsibilities

• Build and maintain the FSS program caseload through community outreach as well as following up on referrals from within WRWW, community partners, and direct family requests.
• Follow all due intake and enrollment process.
• Assist and support with applying for WCCC subsidies, childcare, and early childhood systems such as ECEAP/Head Start, Preschool and home-visitation programs, and Kindergarten.
• Provide follow-through support with additional support needs, including any cross-departmental referrals and case coordination needed.
• Facilitate the monthly play group in North Seattle.
• Organize and facilitate play-based parent-child workshops, planning art or science projects for families with young children in coordination with community partners.
• Partner with families using a culturally responsive and healing centered framework- assessing their requirements, setting goals based on strengths and barriers, facilitating community and resource connections, and offering them relevant support.
• Ensure sustained engagement through active follow-up and relationship-building with families.
• Provide home-visits and accompany families to help with navigating systems and resources.
• Continue to build the resources list and establish connections with local organizations & partners to continue expanding the availability of quality services for refugee and immigrant families and children.
• Support with coordinating and organizing family engagement events, field trips, and training/workshops.
• Carefully coordinate and support initiatives to provide family resources and meet felt needs (e.g., backpack drives).
• Administer student assessments and parent feedback surveys to support the program's learning and evaluation efforts.
• Use internal tools and database to collect, track and update participant information, documents, case notes, feedback, and other program details.
• Work closely with the Coordinators and Program Manager to ensure all early childhood programs data are recorded in a timely manner.
• Assist the rest of the Children and Family programs team with work planning, services, and support with other planned program activities as needed.
• Contribute the overall programming with insights and expertise to strengthen the programming to best serve our families and children in the community.

Job Requirements

• Committed to the mission, vision, and values of World Relief
• At least 1-2 years of experience working directly with families and children in an early learning/school setting or in a role that supports accessing community resources and navigating systems.
• Ability to communicate effectively, professionally, collaboratively, and positively with caregivers, students, volunteers, and other staff.
• Ability to work independently and as part of a team.
• Ability and willingness to travel to participant homes, and partner/program sites.
• Valid Driver's license and ability to pass a driving record check. Current (or ability to quickly secure) CPR/First Aid Certification required.
• Individuals with lived immigrant/refugee experience strongly encouraged to apply.

PREFERRED QUALIFICATIONS

• Strong collaboration skills to partner with caregivers, team members, and community partners.
• Creative, resourceful, and self-motivated.
• Strong organization and time management skills.
• Cross cultural sensitivity and humility- demonstrate active listening and engaging with culturally diverse families and supporting them with goal setting and navigating language and cultural barriers in a respectful and productive manner.
• Proactive in building partnerships, researching resources, and facilitating opportunities for children and families.
• Knowledgeable about inclusive early childhood practices, child development, IFSP/IEP procedures, and reducing barriers and stigma for people with disabilities.
• Accountable and thorough with excellent follow-through on each task.
• Experience with planning/coordinating programs and events for families and children is preferred.
• Proficiency in Microsoft applications (Word, Excel); and ability to learn other internal applications.

Pay

$27.75 - $28.50 an hour

Benefits

World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.

Equal Opportunity Employer

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.