Family Support Services Coordinator +

About the role

The Office and Program Support Coordinator is responsible for the coordination and organization of Tewa Women United’s (TWU) Española, NM, office, providing general administrative support duties for TWU’s three program areas and coordinating the front office at Unit A. The role includes greeting and directing TWU guests to program locations, answering the main TWU phone line, and collaborating with TWU staff to support the mission, goals, and objectives of TWU. This position is fully on-site with no remote work options.

Responsibilities

• Assist with the oversight and coordination of TWU daily operations, programs, and events.
• Provide administrative support to TWU Program areas (EJ, RJ, and GGHJ), including data entry, answering and directing calls, photocopying, monitoring office supplies, and placing orders as needed.
• Input receipts, invoices, and expenses into Monday.com on a regular basis for each Program area.
• Serve as the initial point of contact for visitors and direct them to appropriate staff members and/or programs.
• Provide and actively maintain an up-to-date work plan developed in coordination with Program Managers.
• Assist and help coordinate the planning and implementation of staff/office events.
• Maintain confidentiality of individuals seen at TWU.
• Provide updates to TWU staff on office happenings and other TWU office-related events.
• Collect and file all Program sign-in sheets.
• Assist with maintaining the Constant Contact list by adding names from Program sign-in sheets.
• Ensure program calendars are up-to-date.
• Assist with maintaining the TWU internal communications email database.
• Maintain lists of TWU staff, board, and contractors, and use or develop streamlined ways to communicate with each group, including Google email lists and Slack.
• Attend and take notes at Opide event planning meetings.
• Help oversee Slack for increased communication efficiency with TWU staff.
• Ensure all brochures and outreach materials placed upfront are accessible and stocked.
• Develop and maintain a Tribal Bulletin list with contacts, deadlines for materials, and appropriate formats for such materials.
• Send outreach materials, event flyers, etc., to Tribal Bulletins on a regular basis.
• Develop, maintain, and update a list of Tribal Governors and tribal staff contacts relevant to Program areas.
• Work with the Property Manager to schedule regular staff training on cybersecurity, building safety, and maintaining confidentiality.
• Review and become proficient in using Monday.com to become a resource for Program staff on how to use the platform.
• Perform other duties as assigned by TWU Program Managers and Directors.

Requirements

• Associate degree or related work experience in administrative support, office coordination, or outreach; an equivalent combination of education and/or experience may be substituted, as long as it directly relates to the essential duties and responsibilities.
• Demonstrated ability to clearly establish goals and objectives, plan/organize activities and/or projects.
• Demonstrated good negotiation skills, ability to work independently, and exercise good judgment.
• Excellent oral, written, and interpersonal skills.

Skills

• Strong written, verbal, and listening communication skills to effectively and respectfully work with a diversity of audiences and situations.
• Ability to utilize computer equipment, software, and other electronic devices to perform work effectively and efficiently.
• Working knowledge of Microsoft Word, Excel, PowerPoint, Monday.com, Google, and database management software.
• Strong organizational skills and ability to multitask.
• Multilingualism is preferred—Indigenous/Tribal languages, Spanish.
• Knowledge and practice of collaborative problem-solving, conflict resolution, participatory planning, and community-based research/assessment.
• Comfortable discussing environmental and social justice, racism, and social and economic inequalities.
• Experience working with diverse groups.
• Ability to interact with a variety of personnel at different levels of responsibility.
• Ability to establish and maintain effective interpersonal relationships with co-workers, colleagues, collaborative partners, board members, government officials, volunteers, customers, and constituents.
• Effective and creative problem-solving abilities.
• Ability to work independently and as a team member.

Pay

$20.60/hour (non-exempt, regular full-time, 40 hours/week).

Schedule

Fully on-site in Española, NM; no remote work options.