Family Support Partner (FSP)-FCCP

CCAP’s mission is to empower all people and communities, challenged by poverty as well as social and cultural barriers, through advocacy, education, and access to high-quality health and human services.

About the role

Responsible for partnering with families to provide peer mentoring and care coordination services to children, adolescents, and families.

Schedule

• Full-time, 35 hours per week
• Monday – Friday
• Flexible hours required to accommodate client population
• May be required to work at any CCAP location

Requirements

• Life experience including parenting a child and/or having life experience with child welfare systems or juvenile justice
• BSW/BA or AA and/or related experience
• Knowledge of child development, emergency intervention methods, family dynamics, health and mental healthcare systems; or equivalent combination of education and experience
• Valid Driver’s License, proof of liability insurance, and reliable transportation
• Excellent oral and writing skills
• Bilingual Spanish preferred
• Provide/maintain all required immunizations and/or vaccinations
• Complete all required background checks

Responsibilities

• Conduct comprehensive assessments on assigned clients on caseload
• Develop a service plan with clients in accordance with provisions stated within the specific case management program
• Provide community, school, and home visitation to clients on caseload
• Provide instruction in adult daily living skills including behavior management, stress management, and parenting
• Complete emergency funding, housing, utility assistance, medical and state benefits, and other appropriate applications for clients as needed
• Conduct individual, family, and team meetings per program requirements
• Maintain current and accurate record keeping for client files in accordance with standards of case management program, Medicaid, and accreditation where applicable
• Utilize computer database systems to maintain appropriate information on clients, per program and agency requirements
• Complete all paperwork associated with maintaining current client statistics
• Attend regular supervision with Program Coordinator and/or clinical supervisor in an individual and/or group setting
• Ensure standards of care are met and in compliance with JCAHO, Medicaid, third-party payers, and state licensing requirements
• Complete all paperwork required for data generation in a timely fashion as determined by Program Coordinator
• Collaborate with other CCAP programs and administration to ensure coordination of efforts and resources and the smooth implementation of services
• Attend and participate in all CCAP public relations activities as appropriate
• Attend Wraparound training and development sessions

Other Abilities

• Read and interpret documents such as incident, psychosocial, and medical reports
• Write routine case management narratives, reports, and correspondence
• Speak effectively before groups, consumers, representatives of other agencies, or CCAP employees
• Operate and maintain control of an automobile and/or passenger van
• Type on word processor and/or computer
• Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Interpret a variety of instructions furnished in written and oral form

Benefits

• 403(b) retirement plan
• Health, vision, and dental insurance
• Life insurance and long-term disability
• Flexible spending accounts and health reimbursement accounts
• Tuition reimbursement up to $1,000 annually
• Employee Assistance Program
• Generous vacation, sick, and personal days
• Up to 13 paid holidays for full-time employees
• Some benefits included for part-time employees

Pay

$19.00 – $20.00 per hour