Family Support Partner

Job Summary

AFFN provides family support services to parents raising a child with behavioral health concerns. Family Support Partners use their lived experience to provide support in the family's home or community.

Essential Duties and Responsibilities

• Collaborate with providers and direct support and services for families.
• Connect families to other families and community resources.
• Collect and document information about family strengths and needs.
• Document services according to agency policies.
• Coordinate home visits with the Supervisor for review.
• Complete time sheets and flex time when approved.
• Attend and participate in staff training and meetings.
• Represent the family perspective in appropriate meetings.
• Implement the program’s vision and philosophy.
• Maintain a positive professional reputation.
• Collaborate with supervisors, other staff, and partners to solve problems.
• Provide emotional support to families.
• Identify and assist families in accessing appropriate services and resources.
• Train families in advocacy and social/emotional development.
• Assist families in completing essential activities.
• Recruit and connect families to system-level opportunities.
• Prepare families for court and provide necessary resources.
• Respond to new families within required timeframe.

Qualifications

• Direct experience raising a child with mental health or emotional challenges.
• Experience working with families and communities on behalf of children with mental health issues.
• Knowledge of the mental health system and other Allegheny County child-serving systems.
• Basic computer skills in Microsoft Word, Excel, Power Point, Access, Outlook, and Publisher.
• Excellent communication and interpersonal skills.
• Strong organizational skills.
• Ability to work independently and as part of a team.
• Ability to set priorities and manage multiple job responsibilities.
• Familiarity with community resources and services for children.
• Negotiation and conflict resolution abilities.
• Ability to work with individuals from diverse backgrounds in a culturally competent manner.
• Completion of all applicable training resulting in certification or credentialing (training will be provided).

Specific Position Requirements

• Computer skills in Microsoft Word, Outlook, data entry, and ability to learn.
• Current, valid PA driver’s license.
• Available to work evenings and weekends as needed.
• Must be able to pass Commonwealth of Pennsylvania Act 33/34, FBI, and NSOR Clearances.
• $41,000.00 Annual Salary, medical, dental, vision, generous paid time off, and ongoing training.
• Monday – Friday 7.5 hours per day. Flexible hours based on clients' needs.

Pay and Benefits

• $41,000.00 Annual Salary
• Medical, dental, vision
• Generous paid time off
• Ongoing training

Schedule

• Monday – Friday 7.5 hours per day
• Flexible hours based on clients' needs