Family Support Center Coordinator

About the role

Under general direction, the Family Support Center Coordinator is responsible for managing and maintaining Family Support Center facilities, ensuring a safe and healthy place to gather; coordinating and scheduling clean and sober events such as group meetings, family gatherings and other gatherings to promote continued recovery; providing guidance as to available resources and providing participant transportation, when needed, in support of the recovery process.

Responsibilities

• Oversees and manages Family Support Center (FSC) buildings and property
• Coordinates and schedules direct requests for building use; oversees events to verify no alcohol or drugs are present
• Maintains a schedule of events and coordinates services
• Coordinates program-sponsored events; provides information to the community on activities via fliers and other communications media
• Encourages and supports cultural activities and events
• Documents participant contact, as needed, including participant-related activities and follow-up contact
• Leads individual and group discussions with a focus on life skills and independent living
• Provides conflict resolution, mediation and crisis intervention assistance
• Monitors and ensures participants abide by program rules, guidelines, policies and procedures; takes appropriate action when necessary
• Informs participants of available services and assists participants to obtain appropriate service providers or community resources; assists participants by filling out forms and applications and advocating or intervening on their behalf, if requested
• Provides and facilitates supportive conversations - listens to concerns and offers suggested solutions and/or resources, when appropriate
• Consistently maintains confidentiality in regards to all participant information
• Is in attendance when scheduled, and on time, and demonstrates reliable and consistent attendance, ability to work a flexible schedule including evenings, nights, weekends and on-call
• Travels to and from work-related events as required; attends scheduled meetings, trainings and events including interdepartmental meetings with other Tribal programs, as appropriate
• Adheres to safety policies and procedures; ensures safety of participants, staff and facility through random and routine inspection
• Responds to emergencies calmly and professionally; participates in filing incident reports, when appropriate, and forwards them to the supervisor in a timely manner
• Proactively communicates with supervisor regarding any unusual circumstances concerning staff or the program in general
• Participates in providing information to Tribal programs and the community about FSC activities and program opportunities; organizes and participates in community events
• Represents the FSC in a positive and professional manner when interacting with participants and the community
• Ensures actions and decisions are in the Tribe's best interests, including, but not limited to, ensuring they are consistent with the Tribe's commitment to the well-being of its members
• Because of the Tribe's commitment to community service and the wellbeing of its members, each employee may be expected to perform a wide range of office and field duties from time to time. Such duties may or may not be related to their regular responsibilities

Requirements

• Graduation from high school or equivalent
• No substance abuse for the last two (2) years
• A valid Washington State driver's license is required at time of appointment
• Current CPR training or ability to take and pass CPR class before end of probationary period
• Must pass pre-employment, urinalysis testing and criminal background check

Qualifications

• Six (6) months of related experience in the Muckleshoot community (preferred)
• Knowledge of Chemical dependency, mental health and social service resources including 12-step and other recovery programs
• Knowledge of Outreach services, prevention services and sober support services
• Knowledge of Group dynamics and meeting management
• Knowledge of Tribal communities' social, legal, and political structure
• Knowledge of Applicable laws, rules, regulations and/or policies and procedures

Skills

• Maintaining a high level of confidentiality
• Advocacy and empowerment
• Creating and sustaining an environment which supports accountability
• Exercising initiative, discretion, and judgment in making decisions, weighing the relative costs and benefits of potential actions
• Listening, creating a safe environment where participants feel comfortable to share
• Utilizing problem-solving techniques to assist participants in their continued recovery
• Establishing effective working relationships with diverse groups and individuals in a manner which shows sensitivity, tact, and professionalism
• Communicating information and ideas clearly, positively, sensitively and concisely in both written and verbal forums
• Scheduling, documenting and providing access to information on a timely basis
• Organizing multiple tasks and priorities as well as utilizing effective time management skills
• Conflict management, mediation and resolution; interpersonal and human relations and negotiation
• Complying with ethical standards and professional codes of conduct
• Interpreting administrative guidelines and applying them to the work situation
• Maintaining efficient and effective financial systems and procedures
• Operating a personal computer, including applicable software and office equipment

Physical requirements

• Regularly required to use hands to finger, handle or feel and talk or hear
• Frequently required to walk, sit, stand and reach with hands and arms
• Frequently required to lift and/or move up to 25 pounds
• Frequently required to stand for sustained periods of time
• Regularly required to verbally express or exchange ideas or important instructions accurately, loudly, or quickly
• Regularly required ability to receive detailed information through oral communication, and to make fine discrimination in sound
• Vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
• Must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing a significant safety threat to self or others
• Must have a valid Washington State Driver's License at the time of appointment

This response is AI-generated, for reference only.