FAMILY STABILITY PROGRAMS MANAGER

PRIMARY Job Responsibilities

• Provide leadership, direction and operational oversight for Family Stability programs, including anti domestic and sexual violence responses and prevention and child welfare involved families.
• Ensure program fidelity to SEI’s model, the CFP Department Charter, the RISE framework, and the Bridge to Prosperity pathway.
• Lead continuous improvement efforts to strengthen service delivery systems and participant outcomes.
• Serve as a member of the CFP leadership team and contribute to agency wide planning and initiatives.
• Build and maintain strong partnerships with community agencies, public systems, and employment partners.

Staff Supervision & Development

• Supervise and support Coordinators providing direct case management to adults and families.
• Provide ongoing coaching in trauma informed, culturally affirming, and person centered practices.
• Lead staff onboarding, training, and professional development to build capacity and retention.

Data, Reporting & Compliance

• Oversee program data collection, documentation and reporting to ensure accuracy, timeliness, and compliance with funder and organizational requirements.
• Carry out regular data audits to ensure data quality, consistency, and fidelity across programs.
• Maintain monitoring of program outcomes, performance metrics, and compliance with grant, contract, and regulatory requirements.

Qualifications

• Bachelor’s Degree in Social Sciences, Human Services, Public Health, or related fields.
• Supervisory experience in social services, youth and family programs, and DV/SA programs preferred.
• Willingness to complete the required 40 hour Domestic Violence Basic Advocacy training.
• Experience in child welfare, victim/survivor advocacy, domestic/sexual violence response or employment systems strongly desired.
• Experience with program development, process improvement, and managing contracts/grants preferred.
• Commitment to racial equity, cultural humility, and trauma informed practices.
• Strong organizational, problem solving and communication skills.
• Advanced proficiency in Microsoft Office; experience with case management or data systems (such as Case Worthy) strongly preferred.
• Detail oriented with the ability to manage multiple priorities and meet deadlines.
• Excellent interpersonal skills and ability to build and maintain collaborative relationships.
• Self-directed, adaptable and team oriented.
• Able to use personal initiative and cooperation in performing job duties.

Note: This job description may change as programming evolves. SEI management reserves the right to amend this description at any time. Updated 04222026