Employment & Family Stability Manager

About the role

The Employment & Family Stability Manager provides compassionate, holistic case management services that equip individuals to overcome barriers to employment and achieve long-term self-sufficiency. This position recruits and enrolls participants, develops individualized employment and goal plans, provides ongoing coaching and support, facilitates job readiness and financial literacy training, and connects participants with community resources.

Responsibilities

• Recruits and enrolls participants, develops individualized employment and goal plans
• Provides ongoing coaching and support, facilitates job readiness and financial literacy training
• Connects participants with community resources
• Maintains accurate program documentation, tracks outcomes
• Prepares grant and funding reports, ensures compliance with program requirements
• Manages an active caseload, provides leadership for the United Way Workforce Development partnership
• Collaborates with The Salvation Army's Programs & Services team and community partners
• Measures program impact, shares success stories, advances workforce development initiatives

Requirements

• Associates degree or 2-3 years of equivalent professional experience in Human Service field preferred
• Ability to follow written and verbal instructions with a high degree of accuracy
• Knowledge of cultural flexibility, competency in working with multicultural participants particularly individuals in poverty
• Must be able to adapt to a changing environment
• Excellent verbal and written communication skills
• Must possess good interpersonal relationship skills, including professional phone and in-person etiquette
• Proficiency in Microsoft Office and Google Sheets, especially Excel and Outlook
• High level of professionalism, discretion, and confidentiality
• Must understand and support for the Mission of The Salvation Army

Benefits

The employer funded Pension Plan (company contributions begin after 1 year of employment), comprehensive health care coverage with low cost employee premiums, co-pays and deductibles, eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life, Flexible Spending Accounts, Remitted Tuition Program, and eligibility for the Federal Government’s Public Student Loan Forgiveness Program are offered.

Pay

$70,000.00 per hour

Schedule

40+ hours/week /Exempt