Family Services Specialist I/II

Full-time office position located in El Reno, Oklahoma. Schedule: Monday through Friday, 8:00 AM – 5:00 PM.

Pay

• Level I (H14A): $37,440.00 annually + full state employee benefits
• Level II (H14B): $40,248.00 annually + full state employee benefits

Responsibilities

• Greet clients in a professional and kind manner in an OKDHS retail space
• Assess the needs of individuals and determine eligibility for specific Adult and Family Services programs
• Interview clients in an office setting or via phone
• Manage a caseload
• Compile data and complete documentation to determine eligibility
• Make appropriate program referrals to community resources
• Participate in individual and staff conferences
• Attend all mandatory training associated with the position, including in-office and JumpSTARt Training at a regional facility (travel and lodging paid)

Requirements

• Occasional travel; must possess a valid driver’s license and maintain required car insurance
• Level I:
  • Two years of clerical office work in a business, public sector, or social work environment, or
  • An equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience
• Level II:
  • A bachelor’s degree, or
  • An associate’s degree plus two years of clerical office work in a business, public sector, or social work environment, or
  • An equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree, or
  • Two years of experience as a Family Services Specialist

Benefits

Full state employee benefits package.