Family Programming Associate

About the Role

The Family Programming Associate, under the direction of the Family Programming Director, is responsible for caring for children ages six months through twelve years. This role ensures a safe, clean, and fun environment for children while executing the department’s established guidelines and standards.

Our Culture

Our unique culture is guided by our values and behaviors, which we call our "Code of Culture." This includes:

• Our Mantra:
  • Respect The Past
  • Accept Responsibility
  • Pay it Forward
• Our Actions We Live By:
  • Keep It Real. Always. Open and honest discussions, courage to speak up, and navigating tough conversations with empathy and grace.
  • Think Ahead. Be An Owner. Proactive, not reactive; acting like an owner of the business.
  • Stay Humble. Hustle Harder. Showing up and doing the hard work as part of a gritty, roll-up-your-sleeves team.
  • One Team. One Voice. Moving in the same direction as a united team with no limits to what we can accomplish.
  • Be Curious. Ask Why. Seeking to understand, never settling, and asking questions to truly grasp the core of matters.
• Pete’s Promise:
  • Service Forward
  • Ruthlessly Consistent
  • Do the Right Thing

Responsibilities

• Care for children ages six months through twelve years.
• Provide a safe, clean environment by sanitizing toys and play areas, checking and changing diapers, picking up toys, and wiping down tables and counters.
• Ensure the entire childcare space is supervised and that every zone with a child is staffed.
• Complete all items on the opening and closing operations checklists.
• Greet parents and children with a smile and invite children to join activities.
• Ensure interaction with children at all times, with a special focus on older, shy, and/or bored children; comfort and assist crying children.
• Organize and implement age-appropriate activities such as craft time and story time.
• Ensure children are treated with responsive respectfulness (e.g., coached vs. scolded); discuss behavior tactfully and out of the child’s hearing.
• Be present on the floor and offer assistance as necessary.
• Communicate timely and follow up as appropriate.
• Actively participate in events, programs, meetings, and training.
• Represent the club in a professional manner through image, dress, communication, and immediate follow-through.

Requirements

• Minimum one (1) year of experience caring for children in a daycare or babysitting environment.
• Professional, friendly manner and excellent customer service attitude and abilities.
• Strong verbal communication and conflict resolution skills.
• Enthusiastic, responsible, and dependable team player.
• Self-motivated, takes initiative, and willing to acquire new skills.
• Well organized and detail-oriented.
• Computer literate.
• CPR certification required.

Working Conditions

• Ability to arrive at work on time for all scheduled work shifts, including weekends, evenings, and holidays.
• Flexible, adaptable, and able to adjust to changes in the work environment.
• Daily public contact, including dealing with unpleasant or angry individuals and problem-solving difficult situations.
• Adapt to a frequently changing environment.
• Frequently required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and occasionally stoop, kneel, crouch, or crawl.
• Occasionally sit for extended periods and regularly walk around the facility.
• Occasionally talk and hear.
• Frequently move 10 pounds and, in the event of an emergency, lift and/or move up to 50 pounds.
• Specific vision abilities required, including close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Pay

Estimated Base Pay Range: $16.90 / hour

Benefits

• Club Membership
• Competitive Compensation
• Discounts on club services and amenities
• Continuing Education opportunities
• Community Involvement programs
• Paid Time Off* (offered to Full-Time associates; eligibility starts at 25 average hours of work per week)
• Health Insurance* (offered to Full-Time associates; eligibility starts at 25 average hours of work per week)