Family Hub Navigator
Permanent position. The successful candidate will be required to be office based at least 3 days a week.
About You
As the ideal candidate, you will hold a Level 2 qualification (or higher) in Early Years, Health and Social Care, Youth Work, Advice and Guidance, or a related field. You will also have GCSEs (Grade C/4 or above) in English Language and Maths, or equivalent functional skills in literacy and numeracy. A willingness to undertake further training and professional development relevant to the role is essential.
- Experience of engaging effectively with children, parents, and families, alongside a strong understanding of the challenges families may face, particularly within diverse communities.
- Confidence in working collaboratively with a range of professionals across services, including education, health, and social care.
- Knowledge of local services, community resources, and support networks available within the London Borough of Bexley.
- A good working knowledge of early help, safeguarding, and child protection frameworks.
- Strong interpersonal and communication skills, with the ability to build positive relationships and work both independently and as part of a team.
- Competence in maintaining accurate records and case notes, alongside effective telephone and administrative skills.
- The ability to develop creative and inclusive approaches to support children and families to express their needs and influence service delivery.
- A clear commitment to equality, diversity, and inclusion, with the ability to apply anti-discriminatory practice to ensure services are accessible to all.
- Skills in empowering, motivating, and coaching individuals to overcome barriers and achieve positive outcomes.
- Good IT skills, including the use of Microsoft Office applications (e.g. Teams, Excel), and the ability to learn new systems quickly.
- Flexibility to travel across the borough and work evenings or weekends where required. A driving licence and access to a vehicle may be required for this role. Reasonable adjustments will be considered in line with the Equality Act.
About the Borough
Bexley is a vibrant and diverse outer London Borough nestled in the Thames Gateway between London and Kent which means it combines the perfect blend of city vibe and the tranquillity of Kent. It's got award-winning parks, open spaces, and heritage sites. The borough has excellent transport connections, including the Elizabeth Line and proximity to the M25. Bexley offers fantastic amenities such as libraries, leisure centres, and shopping areas. Our borough is also home to numerous primary and secondary schools, as well as further education institutions.
Benefits
- Competitive salary
- Coaching and mentoring programmes
- Excellent pension scheme
- Generous annual leave plus bank holidays
Safeguarding
The Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff are expected to share this commitment. Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service (DBS).
As a disability confident employer, Bexley welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the minimum criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on recruitment@bexley.gov.uk.
This role may be available as a development opportunity through secondment for the Council’s existing employees. If this option is of interest, please contact the recruiting manager.