Family Housing Navigator

Responsibilities

• Carry out the mission, vision and values of City Care.
• Know the resources available in the community and develop a network of contacts.
• Career school enrollment for children accompanying families.
• Develop individualized plans with families by working to identify their self-directed goals.
• Improve resident outcomes by collaborating to develop, monitor, and evaluate service plans.
• Provide case management assistance, resource development, crisis intervention and direct support to families both in the City Care shelter and in various places in the OKC community.
• This includes but is not limited to document recovery, collaboration with OKC’s Continuum of Care and other partner agencies to leverage resources to facilitate progress and forward motion.
• Promote housing stability for each incoming referral by documenting progress, resource linkages, and contacts in the electronic record.
• Ensure ROI’s, case notes and weekly documentation is updated and in compliance with best practices.
• Manage donation inventory in family suites and collaborate with Volunteer Coordinator to replenish stock when needed in family suites at Night Shelter.
• (Diapers, clothing, laundry detergent, etc..)
• Exceed the minimum expectation of weekly face-to-face meeting with families.
• Facilitate in-house group meetings and social activities in the community.
• Attend weekly staffing and community meetings as designated.
• Uphold professional confidentiality

Requirements

• Previous experience in case management, recovery, or justice work.
• Or previous experience working with adults and children living with disabilities.
• Ability to use a computer and accurately enter data into a database.
• HMIS experience preferred.
• Pre-employment background check, driving record, and drug test.
• Must have a current Oklahoma driver’s license, reliable transportation and updated car insurance.
• Preferred Professional experience navigating mental and physical health systems, benefits and resources
• Previous shelter experience
• Behavioral Health Case Manager II
• Peer Recovery Support Specialist or previous work or lived experience in a recovery environment