Family Engagement Specialist, MidHudson PRC

About the role

The agencys Mid-Hudson permanency resource center (PRC or center) is designed to support and deliver specialized services to post-adoption, post-guardianship, and kinship caregiving families. [The center currently includes contracting for Columbia, Greene, Ulster, and Delaware counties]

Responsibilities

• Regularly reaches out to families in assigned communities to realize ongoing, direct contact with the families already participating in services
• Engages prospective families
• Works with families to address any hesitancies to program participation
• Identifies social determinants that may be barriers to engagement and works with the programs case managers to address these barriers with the families
• Affords assistance with family engagement, educational activities, as well as respite-care events

Requirements

• Associates degree in Human Services or related field, preferred
• In lieu of a college degree, related lived experience, other related professional experience, and/or educational level, may be considered as qualifying for this position
• Experience working with clients who exhibit significant emotional, behavioral, and interpersonal challenges, mental health diagnoses, and/or trauma history, a plus
• Experience working with at-risk families and in community services also preferred
• Knowledge of and ability to utilize community resources
• Ability to work flexible hours to accommodate client schedules, which may include evening and/or weekend hours
• Local travel is required
• A Clean & Valid New York State Drivers License (actively licensed at least one year) and reliable vehicle for transporting clients to community resources, meetings, etc. - with proof of 100/300 liability insurance coverage required
• Previous experience working in a human services agency is a plus
• Proficiency in computer applications: Microsoft Office and Google Business Workspace Suite, and use secure Internet practices
• Self-motivated and engaged, with a strong attention to detail
• Excellent writing aptitude
• Comfortable working with and relating to culturally diverse and economically disadvantaged populations
• Ability to exhibit empathy for those in need, supporting their growth and service plan goal achievement
• Capable of exercising ethical, independent judgment and discretion, and handle sensitive family and individual data with strict confidentiality
• Have a professional record of integrity, proven reliability and dependability
• Qualities of positivity, flexibility and adaptability to day-to-day changes with client needs and functioning

Skills

• Strong communication skills
• Ability to build and maintain positive relationships with families
• Flexibility and adaptability to changing situations

Benefits

• Flexible schedule
• Professional development opportunities
• Comprehensive benefits package

Pay

$19.50 - $21.33 (hourly)

Schedule

Monday - Friday, 9am-5pm. Some evenings & weekends w/flexible schedule