Family Coach - Safe from Start

About the role

Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Founded in 1857, MFS is the engine of change that positively impacts communities.

Essential Job Functions

• Have a deep respect for a family’s expertise, which is fundamental to establishing trust.
• Help the family to identify strengths and then work with the families to utilize these strengths and build others.
• Use trauma informed practices.
• Monitor family goals and activities.
• Provide follow up to ensure family goals are progressing or achieved.
• Coordinate events and activities within the program to meet client needs and engage individuals in services.
• Provide support services including transportation, childcare assistance, clothing and uniform assistance as identified.
• Record family progress in case files.
• Handle emergency and crisis situations with families.
• Work within contract, grant, and program requirements including meeting timelines and reporting requirements.
• Utilize a team approach and work with other program staff in the planning and implementation of services.
• Take increasing responsibility for own professional development, utilizing supervision and other developmental opportunities within and outside the agency to enhance skills and understanding.
• Develop and maintain contacts with community groups relating to program needs.
• Perform other programmatic duties as assigned.

Knowledge, Skills And Abilities

• Ability to work in a complex, fast-paced environment.
• Demonstrated superior skills with families or communities.
• Demonstrated competence in consultation, teaching, and writing.
• Demonstrated ability to work in teams.
• Excellent written and oral communication and interpersonal skills.
• Mobility to work in the community with assigned caseload.
• Ability to work effectively with diverse individuals and groups.

Qualifications

• Bachelor's Degree in Social Work or related field from an accredited college or university.
• Preferred or HS Diploma plus one to five years of case management experience, which includes the coordination of youth and family services.
• Demonstrated ability to render adequate service to clients and to organize and manage job efficiently.
• Requires mobility to work with community-based caseload.
• Ability to maintain assigned community and home-based services.
• Experience in early childhood practices preferred.
• Experience working with DV population preferred.
• Must be highly organized and knowledge of Electronic Health Record, Excel and Microsoft Suite to track data.
• Works effectively with diverse staff and service populations.
• Accountable for providing exceptional customer service.

Additional Requirements

• Satisfactorily pass all relevant screenings and criminal background checks.
• Driving for work required with a personally owned vehicle.
• Travel between sites required.

Physical Demands

• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch.
• The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal.
• The employee may occasionally lift and/or move up to 25 pounds.

Pay and Benefits

Salary range: $44,000 to $49,500 annually. Candidate’s pay will be based on skill and experience level.

Benefits: Medical Coverage, Dental Coverage, Vision Coverage, HSA accounts with Metropolitan Family Services contributions of $2,000 to individual and $4,000 to family, pro-rated to your benefits start date, FREE General Medicine and Behavioral Health Teladoc services provided to all team members, Ascent 401K plan services with a 4% employer match, vested at 100% on day one of eligibility. For more details, please click here.

Some highlights include:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• HSA accounts with Metropolitan Family Services contributions of $2,000 to individual and $4,000 to family, pro-rated to your benefits start date
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members
• Ascent 401K plan services with a 4% employer match, vested at 100% on day one of eligibility

For more information about the full suite of benefits offered, please click here.*