Family and Community Liaison

Job Responsibilities

• Provide strategies for developing and strengthening parent and family involvement at the school and district levels.
• Identify areas where communication with families has been challenging and develop and coordinate community outreach strategies with school staff.
• Attend recruitment fairs and community events; prepare marketing materials; coordinate staff.
• Cook up and maintain community partnership directory; maintain regular contact with schools, organizations, community based organizations, etc. on the directory.
• Gather, analyze and share family and community members’ feedback with the school’s leadership, and work to develop community-based initiatives.
• Support the Athletic Coordinator with outreach for new scholars, venues for sports events, coaches etc.
• Support the school’s enrollment process in its entirety: notify families the school received their application with a personal email, letter, and/or phone call;
• Conduct regular and ongoing outreach to applicants and families, extend seat offers to parents/families once the lottery is completed, and actively manage the waitlist.

Main Office/Administrative

• Greet all visitors and control access to the school consistent with policies and procedures.
• Set the tone for the school's warm and professional culture.
• Consistent with customer-service orientation, act as the first point of contact for questions, allowing fewer interruptions to the school administration and instructional teams.
• Support answering phone calls, taking messages, placing outgoing calls, making public address announcements, and sending robocalls.
• Ensure the school's main office environment is at all times clean, neat, organized, and orderly.
• Ensure scholars leave only with authorized parents or guardians, consistent with policies and procedures.
• Aid in delivering, collecting from classrooms, and processing daily memos, notices, and other school-specific documents.
• Aid the school nurse with the handling of sick scholars, as needed.
• Record and track uniform violations.

Student Records and Database

• Support collecting and maintaining forms and other records, securing missing forms, and ensuring the confidentiality of all scholar records.
• Support using the SIS and other systems (PowerSchool, SchoolMint, state systems) to maintain and update all scholar contact/demographic information.

Student Attendance

• Support reconciling scholar attendance daily in the school's student information system (SIS).
• Support the production of accurate and timely student attendance reports.
• Support the process of late scholar arrivals and follow up with families of absent scholars.

Other

• Aid with other operations projects, as needed.
• Aid in ensuring the safety of scholars under one’s supervision.
• Aid in non-instructional supervision of students, as needed, such as hallway monitoring, lunch duty, or supervision of extracurricular activities.
• Aid in moving students to proper locations during fire drills, and sports or arts programs.
• Promptly submit required paperwork.

Qualifications

• Bachelor’s degree
• 1-2 years working experience in a customer service or admissions field
• Fluency in Spanish preferred
• Proficiency in Microsoft Word, Excel, and Google Suite
• Excellent verbal and written communication skills
• Strong attention to detail
• Experience with admissions software or database ideal

Compensation

This position has a twelve-month work year and is a full-time non-exempt position that requires travel and evenings and weekends. Salary for this position is competitive and commensurate with experience. Additionally, CPCSNY offers a comprehensive benefits package. Weekend or evening work and travel is required.

Benefits

Capital Prep is an equal opportunity employer.