Family Liaison

Under the direction of the Family Liaison Supervisor, the Family Liaison will provide case management and health services to children in the Childcare/Preschool program and their families; will create, carry out, and monitor activities designed to implement best practices to promote parent-child engagement.

Qualifications

• Bachelor's degree in social services or a related field is required.
• 1-2 years of experience in a social service or educational setting.

Responsibilities

• Perform according to the standards set forth by the Tennessee Department of Education, Tennessee Department of Human Services- Child Care Licensing, Porter-Leath, and NAEYC.
• Assist with completion of the application/enrollment process with participating families with guidance from partners.
• Maintain family/child records and documentation in the Database system.
• Assist with providing extensive case management services with families involved in the program to include ensuring that enrollees have access to needed services (e.g., child attendance, transportation, housing, etc.).
• Ensure all clients enrolled have access to medical care at or during enrollment.
• Develop and implement follow-up plans to ensure medical care is obtained and maintained according to program regulations.
• Work with parents to promote parent participation/engagement in the delivery of services for their children.
• Assist with recruitment of families with children ages six (6) weeks to four (4) years old.
• Provide information to the community about the program to recruit eligible families and maintain enrollment.
• Assist with the completion of the Family Partnership Agreement and ensure regular follow-up to help families achieve goals as outlined in the Parent, Family, and Community Engagement Framework.
• Complete professional, accurate, and thorough family contact notes in the Database system.
• Coordinate and assist parents in planning monthly parent meetings and activities.
• Provide referrals and/or assist participants in locating/enrolling in life skills training classes/workshops that will meet their particular needs in the areas of: job readiness, career development, budgeting, credit counseling, conflict resolution, leadership skills, community advocacy, GED, etc.
• Assist with the coordination of 45/90 day health screenings when required by the partner.
• Assist with the completion of monthly reporting.
• Make home visits to participating children/families as needed.
• Keep Management informed of programmatic issues in a timely and concise manner.
• Perform research/study to remain current on trends involving early childhood education, the needs of children at risk, and services to families.
• Contribute to team effort by performing other duties as assigned.

Requirements

Physical Demands

• Regularly required to sit and talk or hear.
• Frequently required to use hands to finger, handle, or feel.
• Occasionally required to stand and walk.
• Must occasionally lift and/or move up to 20-30 pounds.
• Specific vision abilities required: close and color vision.
• Work in a non-smoking environment.

Special Conditions

• Maintain a valid driver's license with a good driving record and appropriate level of insurance.

Pay

$18.09 - $26.49 per hour