Faculty-Led Program Specialist AS6517
About the role
The Faculty-Led Program Specialist is a full-time professional staff member in the Center for Global Learning responsible for supporting the successful implementation of faculty-led study abroad programs and leading marketing and outreach initiatives for study abroad across OSU.
Major Responsibilities
Provide administrative and logistical support for faculty-led study abroad programs, including application management, enrollment, orientation, and pre-departure preparation
Support faculty in developing new programs, including course approval processes, provider coordination, and budget assistance
Offer expert advice in the development of new international education programs and initiatives, ensuring they align with OSU and the Center for Global Learning’s long-term objectives and strategic goals, particularly in fostering interdisciplinary and innovative educational experiences
Serve as a point of contact for faculty and students during program planning and implementation
Aid in risk management and health & safety processes, including communication and emergency planning, and implementing the course leader training each semester
Maintain accurate program records, databases, and reports to support assessment and continuous improvement
Assist in overseeing the Terra Dotta system for the Center for Global Learning and academic colleges by maintaining application cycles, deployment rules, material creation, and brochures
Marketing & Outreach
Develop and implement strategic marketing campaigns to increase awareness and participation in study abroad, with emphasis on faculty-led programs
Create promotional materials for exchange partners abroad, including interactive booklets, brochures, and videos promoting OSU
Manage communications across platforms, including websites, social media, newsletters, and print materials
Collaborate with academic colleges, faculty, and student organizations to increase visibility and engagement
Ensure consistent branding and messaging in all study abroad communications in alignment with OSU marketing standards
Collect and analyze marketing data to evaluate outreach effectiveness and recommend improvements
Support office-wide recruitment and engagement efforts, including campus fairs, presentations, prospective student events, and workshops
Oversee the creation of annual reports to the OSU Foundation for donor funded scholarships by working with the CGL Scholarship Coordinator
Required Qualifications
High School/GED
Four years of work experience
Post-secondary education may be substituted for experience (degree must be conferred on or before agreed upon start date)
Demonstrated ability to build collaborative relationships with faculty, staff, students, and external providers
Experience supporting education abroad programs or student services in higher education
Proficiency with digital marketing tools (social media platforms, email campaigns, content management, design tools such as Canva or Adobe Creative Suite)
Strong organizational, written, and verbal communication skills
Computer proficiency: Terra Dotta (or similar study abroad management system), Banner, Microsoft Office 365, Adobe Suite
Preferred Qualifications
Bachelor's degree and three or more years of related experience in international education or marketing/communications
Prior work experience in a study abroad office, higher education setting, or program provider organization
Ability to interact with global program representatives, faculty, and students in a highly professional manner with an understanding of protocol and confidentiality
Work, study, or travel experience abroad