FACT Coach/Supervisor

Job Summary

To promote the mission of PATH to help individuals achieve a more independent and fulfilling life by managing an effective team to provide quality services.

About the Role

Average work schedule is Monday through Friday, 8:00 AM to 5:00 PM. Minimal in nature for this position.

Responsibilities

• Effectively operate the CYS Blended Case Management: FACT program.
• Maintain and enforce compliance with DPW’s PA Code 55 Chapter 5221: Mental Health Intensive Case Management; Chapter 5223: Mental Health Targeted Case Management General Provisions; MH Bulletin number OMH-93-09 dated 1993: Resource Coordination: Implementation.
• Oversee admission, assignment of cases and discharges of children and youth and their families receiving Family Anchored Care Management.
• Ensure that staff are trained in the FACT model and up to date on all required training.
• Provide regular supervision, as well as, ongoing coaching to Facilitators/Case Managers on the model to ensure fidelity.
• Ensure that children, youth and families gain access to needed psychiatric, medical social, financial and other appropriate services.
• Ensure team meets productivity standards for CYS case management/FACT services.
• Ensure staff availability 24 hours/7 days a week to provide crisis coverage which includes responding to phone calls within 10 minutes and providing face-to-face intervention as indicated to resolve a crisis or respond to a family member’s request for face-to-face service.
• Participate in the provision of 24 hours/7 days a week supervisory coverage to on-call staff as assigned.
• Oversee and manage petty cash and other financial resources specific to the Children and Youth Case Management FACT program.
• Provide direct services as needed, especially during staff vacancies.
• Develop collaborative relationships with a variety of community-based services, faith-based resources, as well as medical, vocational and educational organizations.
• Appropriately schedule and ensure appropriate usage of program vehicles.
• Carefully review, follow-up, add appropriate clarification and process all incident reports generated by the Children and Youth Case Management FACT Program in a timely fashion.
• Carefully review, follow-up, add appropriate clarification and process all BH Review Committee Minutes generated by the Children and Youth Case Management FACT Program.
• Participate in the development of proposals as requested.
• Monitor service delivery to ensure that each child/you and his/her family receive quality, effective and appropriate prevention and case management services.

Requirements

• Masters degree in Behavioral Health Discipline.
• At least three years direct care experience in a behavioral health/human service program.
• Experience serving children, youth and families, strongly preferred.
• Experience as a supervisor is desirable.
• PA Licensure in a behavioral health discipline.
• Driver's License and Vehicle required.

Qualifications

• Competitive pay.
• Annual increases.
• Performance and longevity bonuses.
• Comprehensive benefits package for staff and family.
• No-cost pension plan.
• Ongoing professional development opportunities, including licensure supervision.
• Cutting-edge treatment facility, resources, and treatment modalities.
• Opportunities for advancement and growth within the organization.
• Eligible for the Federal Public Student Loan Forgiveness (PSLF) program.
• Referral bonus for referring a friend who accepts employment.
• Physical Demands: Minimal in nature for this position.