Facility Technician

About the role

The Facility Technician reports to the Director of New Store Openings Mid-West Region – District 4 (Burbank Station, Naperville, Willowbrook, Downers Grove, Melrose Park, Tinley Park). This position requires the employee to be located within the Chicago, IL area to support business operations, travel to work sites, and attend in-person meetings as needed.

Responsibilities

• Inspect, maintain, and repair commercial fitness equipment, including treadmills, ellipticals, bikes, rowers, strength machines, and cable systems.
• Perform preventative maintenance to minimize downtime and extend equipment lifespan.
• Diagnose mechanical, electrical, and facility-related issues; complete repairs or coordinate with vendors or subject matter experts when needed.
• Perform general building maintenance, including minor electrical, plumbing, carpentry, drywall, flooring, and painting.
• Troubleshoot and maintain facility systems such as HVAC, lighting, doors, lockers, and plumbing fixtures.
• Assemble, repair, move, and maintain furniture, fixtures, and equipment.
• Conduct routine inspections of building systems and replace filters or escalate complex issues as needed.
• Maintain parts inventory and coordinate reorders with leadership and support teams.
• Travel between assigned club locations to perform inspections, maintenance, and repairs.
• Prioritize work orders and service requests based on urgency and impact to safety and operations.
• Maintain consistent communication with club managers and leadership regarding maintenance needs and timelines.
• Support club operations, including special events and additional tasks as assigned.
• Conduct routine inspections of facilities and equipment to ensure safety, cleanliness, and operational standards are met.
• Identify, report, and promptly correct safety hazards or maintenance concerns.
• Auxiliary support for incident response, urgent repairs, and pest control prevention efforts.
• Partner with Facilities leadership to schedule and oversee third-party vendors for specialized repairs.
• Cleanliness & Member Experience: Maintain cleanliness and organization throughout the interior and immediate exterior of the club. Complete daily cleaning and maintenance checklists as directed. Support a positive member experience by providing assistance to members and fostering a friendly, team-oriented environment.

Qualifications

• 2+ years of experience in facility maintenance, mechanical repair, building systems, or a related field.
• Working knowledge of electrical, plumbing, and mechanical systems, with the ability to diagnose issues and perform hands-on repairs.
• Strong problem-solving skills and ability to work independently with minimal supervision.
• Valid driver’s license, reliable transportation, and willingness to travel between locations using a personal vehicle.
• Ability to lift 50+ lbs and safely operate tools, equipment, and machinery.
• Basic computer proficiency, including Microsoft Office, email, and maintenance management systems.
• CPR/AED certification required (or ability to obtain within 30 days of hire).
• High attention to detail with a passion for maintaining cleanliness and facility standards comparable to a “hospital-like” environment.
• Strong understanding of safety practices, with a consistent focus on maintaining compliance with health and safety standards.
• Excellent communication skills (written and verbal) with the ability to collaborate effectively across teams.
• Customer service–oriented mindset, with the ability to create positive, professional interactions with members and guests.
• Self-motivated with strong time management skills and the ability to prioritize tasks independently across multiple locations.
• Team-oriented with a friendly, professional demeanor and a willingness to support overall club operations.
• Proficient reading, writing, and basic computer skills.
• Working knowledge of Crunch Fitness offerings, or the ability to quickly learn and confidently communicate them to members.

Skills

• Strong mechanical aptitude with the ability to troubleshoot, diagnose issues, and perform preventative maintenance.
• Demonstrated commitment to meeting and exceeding performance expectations.
• High attention to detail with a passion for maintaining cleanliness and facility standards comparable to a “hospital-like” environment.
• Strong understanding of safety practices, with a consistent focus on maintaining compliance with health and safety standards.
• Excellent communication skills (written and verbal) with the ability to collaborate effectively across teams.
• Customer service–oriented mindset, with the ability to create positive, professional interactions with members and guests.
• Self-motivated with strong time management skills and the ability to prioritize tasks independently across multiple locations.
• Team-oriented with a friendly, professional demeanor and a willingness to support overall club operations.
• Proficient reading, writing, and basic computer skills.
• Working knowledge of Crunch Fitness offerings, or the ability to quickly learn and confidently communicate them to members.