Facility Technician

About the role

The Facility Technician reports to the Director of New Store Openings Mid-West Region – District 4 (Burbank Station, Naperville, Willowbrook, Downers Grove, Melrose Park, Tinley Park). This position is offered by JEM Wellness Brands, a proud franchise operator of Crunch Fitness.

Responsibilities

• Inspect, maintain, and repair commercial fitness equipment, including treadmills, ellipticals, bikes, rowers, strength machines, and cable systems.
• Perform preventative maintenance to minimize downtime and extend equipment lifespan.
• Diagnose mechanical, electrical, and facility-related issues; complete repairs or coordinate with vendors or subject matter experts when needed.
• Perform general building maintenance, including minor electrical, plumbing, carpentry, drywall, flooring, and painting.
• Troubleshoot and maintain facility systems such as HVAC, lighting, doors, lockers, and plumbing fixtures.
• Assemble, repair, move, and maintain furniture, fixtures, and equipment.
• Conduct routine inspections of building systems and replace filters or escalate complex issues as needed.
• Maintain parts inventory and coordinate reorders with leadership and support teams.
• Travel between assigned club locations to perform inspections, maintenance, and repairs.
• Prioritize work orders and service requests based on urgency and impact to safety and operations.
• Maintain consistent communication with club managers and leadership regarding maintenance needs and timelines.
• Support club operations, including special events and additional tasks as assigned.
• Conduct routine inspections of facilities and equipment to ensure safety, cleanliness, and operational standards are met.
• Identify, report, and promptly correct safety hazards or maintenance concerns.
• Auxiliary tasks as assigned.

Requirements

• 2+ years of experience in facility maintenance, mechanical repair, building systems, or a related field.
• Working knowledge of electrical, plumbing, and mechanical systems, with the ability to diagnose issues and perform hands-on repairs.
• Strong problem-solving skills and ability to work independently with minimal supervision.
• Valid driver’s license, reliable transportation, and willingness to travel between locations using a personal vehicle.
• Ability to lift 50+ lbs and safely operate tools, equipment, and machinery.
• Basic computer proficiency, including Microsoft Office, email, and maintenance management systems.
• CPR/AED certification required (or ability to obtain within 30 days of hire).
• Strong communication skills and fluency in English (written and verbal).
• High attention to detail with a passion for maintaining cleanliness and facility standards comparable to a “hospital-like” environment.
• Strong understanding of safety practices, with a consistent focus on maintaining compliance with health and safety standards.
• Excellent communication skills (written and verbal) with the ability to collaborate effectively across teams.
• Customer service–oriented mindset, with the ability to create positive, professional interactions with members and guests.
• Self-motivated with strong time management skills and the ability to prioritize tasks independently across multiple locations.
• Team-oriented with a friendly, professional demeanor and a willingness to support overall club operations.
• Proficient reading, writing, and basic computer skills.
• Working knowledge of Crunch Fitness offerings, or the ability to quickly learn and confidently communicate them to members.

Qualifications

• High school diploma or GED required.
• Flexible to work any day of the week, Monday through Sunday, as scheduled by the Company.
• Work schedules may vary based on business needs.
• Occasional early morning, evening or weekend repairs may be required.

Skills

• Strong mechanical aptitude with the ability to troubleshoot, diagnose issues, and perform preventative maintenance.
• Demonstrated commitment to meeting and exceeding performance expectations.
• High attention to detail with a passion for maintaining cleanliness and facility standards comparable to a “hospital-like” environment.
• Strong understanding of safety practices, with a consistent focus on maintaining compliance with health and safety standards.
• Excellent communication skills (written and verbal) with the ability to collaborate effectively across teams.
• Customer service–oriented mindset, with the ability to create positive, professional interactions with members and guests.
• Self-motivated with strong time management skills and the ability to prioritize tasks independently across multiple locations.
• Team-oriented with a friendly, professional demeanor and a willingness to support overall club operations.
• Proficient reading, writing, and basic computer skills.
• Working knowledge of Crunch Fitness offerings, or the ability to quickly learn and confidently communicate them to members.

Benefits

• Comprehensive Health Coverage – Full-time team members are eligible for medical, dental, and vision insurance.
• Income Protection – Short-term and long-term disability insurance available for full-time employees.
• Additional Coverage Options – Access to a variety of ancillary insurance plans for full-time employees.
• Roth 401(k) Plan – Available to all employees after six months of service.
• Flexible Time Off – Enjoy flexible paid time off (salary employees only).
• Paid Holidays – Company-designated holidays throughout the year for salaried team members.
• Wellness Perks – Complimentary Crunch gym membership for all employees.
• Safety & Certification Support – Free CPR/AED re-certifications provided by the company for all employees.