Facility Support & Desktop Technician
Koozie Group · Red Wing, MN · 1 mo ago
On-siteInformation Technology$24–$27/hrFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content.
We must not repeat job title as heading. Remove boilerplate: EEO, legal, etc. Also remove application instructions, cookie/navigation, etc. Keep substantive info.
We need to parse the posting.
Content:
Intro paragraph about Koozie Group, mention they are behind Koozie, etc. That's "About the role"? Actually it's about company. Could be "About the role" or maybe "About the company". The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use "About the role" for introductory description of role and company.
Then "Hours: 1st shift with flexibility" and "Pay: $24.00 - $27.00/hr." Also location: Red Wing, Minnesota. Also "Why Join the Koozie Group Team:" bullet list: People First culture, Flexible Schedules, Great Shift Differential (2nd Shift - $1.25/hr. / 3rd Shift - $1.75/hr.), We will train for all positions!, Climate controlled environment (Clean and Heat/AC!!), Great Benefits (Health, Dental, Vision, 401k with match, and more!), Paid Time Off (Vacation, Sick, Personal), Tuition Reimbursement, Advancement Opportunities (as soon as 6 months), Employee Referral Bonus Program, Annual Performance Reviews, Employee Discount Program.
Then "Overview for Facility Support & Desktop Technician : We are seeking a skilled and customer-oriented Facility Support and Desktop Technician to join our team. This role involves providing technical support in both in-person and remote environments and collaborating with manufacturing teams to address their technical needs. The ideal candidate will have experience working in a manufacturing facility and at least 5 years of hands-on experience in desktop support."
Then "Key Responsibilities of Facility Support & Desktop Technician :" list.
Then "Qualifications for Facility Support & Desktop Technician :" list.
We need to map to sections: About the role (intro), Responsibilities (key responsibilities), Requirements/Qualifications (maybe combine?), Benefits (list of benefits), Pay (pay range), Schedule (hours/shift). Also maybe Skills? Not explicitly separate; could be part of qualifications.
We must not create sections with filler. So we need to include sections only if we have real content.
We have:
- About the role: we have intro paragraph about company and role overview. That's substantive.
- Responsibilities: we have list of responsibilities.
- Qualifications: we have list of qualifications (including experience, degree preferred, proficiency, etc.)
- Benefits: we have list under "Why Join..." includes benefits: Health, Dental, Vision, 401k with match, Paid Time Off, Tuition Reimbursement, Employee Referral Bonus, Annual Performance Reviews, Employee Discount Program, plus shift differential, flexible schedules, climate controlled environment, training, advancement opportunities. Those are benefits/perks. We'll put them under Benefits.
- Pay: we have "$24.00 - $27.00/hr."
- Schedule: we have "Hours: 1st shift with flexibility" plus shift differential details. Could be schedule.
We must not include duplicated lines. Also remove EEO boilerplate at end.
We must not include "Please know all International Applicants will not be Accepted at this Time." That's maybe a requirement? It's a restriction but could be considered part of qualifications? It's a note about international applicants. Might be considered a requirement but it's a restriction. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The international applicant note is not exactly EEO but could be considered a restriction; not sure if it's boilerplate. It's a specific requirement: "Please know all International Applicants will not be Accepted at this Time." That's a substantive restriction; maybe we should keep it under Qualifications or Requirements. However it's a note about eligibility. Could be considered a requirement. I'd keep it as a bullet under Qualifications.
But we must not repeat job title as heading. The job title appears in "Overview for Facility Support & Desktop Technician :" but we should not repeat it as heading. We'll not use that as heading.
We need to output only HTML fragment, no /, no markdown.
We'll structure:
for each section heading. Use
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content.
We must not repeat job title as heading. Remove boilerplate: EEO, legal, etc. Also remove application instructions, cookie/navigation, etc. Keep substantive info.
We need to parse the posting.
Content:
Intro paragraph about Koozie Group, mention they are behind Koozie, etc. That's "About the role"? Actually it's about company. Could be "About the role" or maybe "About the company". The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use "About the role" for introductory description of role and company.
Then "Hours: 1st shift with flexibility" and "Pay: $24.00 - $27.00/hr." Also location: Red Wing, Minnesota. Also "Why Join the Koozie Group Team:" bullet list: People First culture, Flexible Schedules, Great Shift Differential (2nd Shift - $1.25/hr. / 3rd Shift - $1.75/hr.), We will train for all positions!, Climate controlled environment (Clean and Heat/AC!!), Great Benefits (Health, Dental, Vision, 401k with match, and more!), Paid Time Off (Vacation, Sick, Personal), Tuition Reimbursement, Advancement Opportunities (as soon as 6 months), Employee Referral Bonus Program, Annual Performance Reviews, Employee Discount Program.
Then "Overview for Facility Support & Desktop Technician : We are seeking a skilled and customer-oriented Facility Support and Desktop Technician to join our team. This role involves providing technical support in both in-person and remote environments and collaborating with manufacturing teams to address their technical needs. The ideal candidate will have experience working in a manufacturing facility and at least 5 years of hands-on experience in desktop support."
Then "Key Responsibilities of Facility Support & Desktop Technician :" list.
Then "Qualifications for Facility Support & Desktop Technician :" list.
We need to map to sections: About the role (intro), Responsibilities (key responsibilities), Requirements/Qualifications (maybe combine?), Benefits (list of benefits), Pay (pay range), Schedule (hours/shift). Also maybe Skills? Not explicitly separate; could be part of qualifications.
We must not create sections with filler. So we need to include sections only if we have real content.
We have:
- About the role: we have intro paragraph about company and role overview. That's substantive.
- Responsibilities: we have list of responsibilities.
- Qualifications: we have list of qualifications (including experience, degree preferred, proficiency, etc.)
- Benefits: we have list under "Why Join..." includes benefits: Health, Dental, Vision, 401k with match, Paid Time Off, Tuition Reimbursement, Employee Referral Bonus, Annual Performance Reviews, Employee Discount Program, plus shift differential, flexible schedules, climate controlled environment, training, advancement opportunities. Those are benefits/perks. We'll put them under Benefits.
- Pay: we have "$24.00 - $27.00/hr."
- Schedule: we have "Hours: 1st shift with flexibility" plus shift differential details. Could be schedule.
We must not include duplicated lines. Also remove EEO boilerplate at end.
We must not include "Please know all International Applicants will not be Accepted at this Time." That's maybe a requirement? It's a restriction but could be considered part of qualifications? It's a note about international applicants. Might be considered a requirement but it's a restriction. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The international applicant note is not exactly EEO but could be considered a restriction; not sure if it's boilerplate. It's a specific requirement: "Please know all International Applicants will not be Accepted at this Time." That's a substantive restriction; maybe we should keep it under Qualifications or Requirements. However it's a note about eligibility. Could be considered a requirement. I'd keep it as a bullet under Qualifications.
But we must not repeat job title as heading. The job title appears in "Overview for Facility Support & Desktop Technician :" but we should not repeat it as heading. We'll not use that as heading.
We need to output only HTML fragment, no /, no markdown.
We'll structure:
About the role
...
Responsibilities
- ... ...
Qualifications
- ... ...
Benefits
- ... ...
Pay
$24.00 - $27.00/hr.
Schedule
1st shift with flexibility; shift differentials: 2nd Shift +$1.25/hr, 3rd Shift +$1.75/hr.
We need to preserve all substantive info. Let's extract details. About the role: combine intro paragraphs: "If our name sounds familiar, there’s a reason why. We’re the people behind the iconic Koozie® Can Kooler – and more! As one of the largest suppliers in the promotional products industry, you’ve probably seen our work everywhere from your local bank to a large concert or sporting event. We imprint company logos and slogans on everything from pens to coffee tumblers, lunch bags, tech accessories, camp chairs, and award-winning calendars, to name just a few. Our desire to benefit our people, customers, communities, and industry is behind all that we do. We call it Keep It. Give It., and it ensures that we are leaving a positive, lasting impact with the products and solutions we deliver. We’re looking for the right person to fill this role. Read on if you want to know more and discover how we like to keep the good going®!" Then also the overview: "Overview for Facility Support & Desktop Technician : We are seeking a skilled and customer-oriented Facility Support and Desktop Technician to join our team. This role involves providing technical support in both in-person and remote environments and collaborating with manufacturing teams to address their technical needs. The ideal candidate will have experience working in a manufacturing facility and at least 5 years of hands-on experience in desktop support." We can combine these into About the role paragraph(s). Might be two paragraphs. Responsibilities list: - Diagnose and resolve technical issues related to manufacturing equipment, production software, and network systems. - Provide support for machinery interfaces, industrial automation systems, and other critical production technologies. - Offer on-site and remote support to plant staff for technical issues including computer systems, printers, barcode scanners, and other related equipment. - Collaborate with vendors and service providers for repairs and upgrades. - Assist with site-related initiatives to ensure continuous up time for production manufacturing areas and facility activities. - Provide expert-level assistance with desktop hardware, software, and peripherals. - Troubleshoot and resolve issues related to operating systems, applications, and network connectivity. - Configure, set up, and deploy desktop computers, laptops, and other IT equipment. - Address high-priority incidents promptly and efficiently to minimize downtime. - Maintain accurate records of hardware and software inventory, service requests, and technical issues. - Document troubleshooting procedures and resolutions for reference. - Deliver exceptional customer service by demonstrating patience, empathy, and professionalism in all interactions with end-users. Qualifications list: - At least 5 years of experience as a Desktop Technician or in a similar IT support role. - A degree in Information Technology or a related field is preferred but not required. - Proficiency in Windows and macOS operating systems. - Familiarity with Microsoft Office Suite. - Strong understanding of network fundamentals. - Experience with Active Directory, Group Policy, and remote desktop tools. - Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users. - Demonstrated commitment to high-quality customer service and support. - Ability to thrive in a fast-paced environment and manage multiple tasks and priorities effectively. - Please know all International Applicants will not be Accepted at this Time. (maybe as a bullet) Benefits list (from Why Join...): - People First culture - Flexible Schedules - Great Shift Differential (2nd Shift - $1.25/hr. / 3rd Shift - $1.75/hr.) - We will train for all positions! - Climate controlled environment (Clean and Heat/AC!!) - Great Benefits (Health, Dental, Vision, 401k with match, and more!) - Paid Time Off (Vacation, Sick, Personal) - Tuition Reimbursement - Advancement Opportunities (as soon as 6 months) - Employee Referral Bonus Program - Annual Performance Reviews - Employee Discount Program We might split shift differential into schedule but we already have schedule section. However benefits list includes shift differential; we could keep it there or move to schedule. The instruction: we should have Pay and Schedule sections only if posting actually states them. It does state shift differential and hours. So we can include schedule section with shift differential and hours. Benefits section can include other benefits. Thus Benefits list: - People First culture - Flexible Schedules - We will train for all positions! - Climate controlled environment (Clean and Heat/AC!!) - Great Benefits (Health, Dental, Vision, 401k with match, and more!) - Paid Time Off (Vacation, Sick, Personal) - Tuition Reimbursement - Advancement Opportunities (as soon as 6 months) - Employee Referral Bonus Program - Annual Performance Reviews - Employee Discount Program Pay: "$24.00 - $27.00/hr." Schedule: "1st shift with flexibility; shift differentials: 2nd Shift +$1.25/hr, 3rd Shift +$1.75/hr." Location maybe not needed as heading; could be included in About the role paragraph? The instruction says we can include minor metadata in short p or drop it. Location is minor metadata; we could add a short p after About the role: "Location: Red Wing, Minnesota". Or we could drop it. Probably include as a short p. We must not repeat job title as heading. Already not. We must not include boilerplate EEO etc. Remove the final paragraphs about EEO, disability, etc. Now produce HTML. Make sure to use for each section heading. Use - for lists. Use
for prose.
We need to ensure we don't have empty sections.
Let's craft.
HTML:
About the role
If our name sounds familiar, there’s a reason why. We’re the people behind the iconic Koozie® Can Kooler – and more! As one of the largest suppliers in the promotional products industry, you’ve probably seen our work everywhere from your local bank to a large concert or sporting event. We imprint company logos and slogans on everything from pens to coffee tumblers, lunch bags, tech accessories, camp chairs, and award-winning calendars, to name just a few. Our desire to benefit our people, customers, communities, and industry is behind all that we do. We call it Keep It. Give It., and it ensures that we are leaving a positive, lasting impact with the products and solutions we deliver. We’re looking for the right person to fill this role. Read on if you want to know more and discover how we like to keep the good going®!
Overview for Facility Support & Desktop Technician: We are seeking a skilled and customer-oriented Facility Support and Desktop Technician to join our team. This role involves providing technical support in both in-person and remote environments and collaborating with manufacturing teams to address
for prose. We need to ensure we don't have empty sections. Let's craft. HTML:
About the role
If our name sounds familiar, there’s a reason why. We’re the people behind the iconic Koozie® Can Kooler – and more! As one of the largest suppliers in the promotional products industry, you’ve probably seen our work everywhere from your local bank to a large concert or sporting event. We imprint company logos and slogans on everything from pens to coffee tumblers, lunch bags, tech accessories, camp chairs, and award-winning calendars, to name just a few. Our desire to benefit our people, customers, communities, and industry is behind all that we do. We call it Keep It. Give It., and it ensures that we are leaving a positive, lasting impact with the products and solutions we deliver. We’re looking for the right person to fill this role. Read on if you want to know more and discover how we like to keep the good going®!
Overview for Facility Support & Desktop Technician: We are seeking a skilled and customer-oriented Facility Support and Desktop Technician to join our team. This role involves providing technical support in both in-person and remote environments and collaborating with manufacturing teams to address