Facility Reimbursement Technician

Description of Work

This position focuses on reviewing and updating resident financial information to determine correct fees and support benefit eligibility. You will play a key part in keeping records accurate and ensuring proper reimbursement for the facility. As a Facility Reimbursement Technician, you will perform the following duties:

• Income and Asset Review: Assess financial details for residents to determine and collect monthly fees
• Expense Investigation: Review unusual expenses or questionable financial circumstances
• Fee Adjustment Processing: Calculate fee changes, prepare required forms, and communicate updated charges
• Benefit Eligibility Support: Complete Medicaid applications and review eligibility for federal and state programs
• Account Verification: Maintain accurate electronic records by confirming credits, charges, and payments
• Resident Correspondence: Respond to inquiries and complaints regarding monthly charges and estate billing

Qualifications Required

Minimum Experience and Training Requirements: Three years of experience involving public contact work in the billing and collection of financial accounts or debts ; or An equivalent combination of experience and training. Completion of college-level work with major course work in business administration, finance, accounting, health care management, or a related field may be substituted for required experience on a year-for-year basis.

Other Requirements: You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.

You must be able to perform essential job functions.

Legal Requirements

A conditional offer of employment will require a medical examination. This position falls under the provisions of the Older Adult Protective Services Act. Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.