Facility Operations Manager

About the role

The Facilities Manager at Johnson Controls is responsible for overseeing the Howard County Circuit Courthouse, ensuring its safe, efficient, and reliable operation. This role includes regular communication with the client, monitoring the CMMS system, strategic planning and execution of preventive maintenance programs, and lifecycle planning of assets.

Responsibilities

• Serve as the primary client level liaison for operational, contractual, and financial matters.
• Prepare and deliver accurate monthly operational and financial reports.
• Develop, manage, and track operating budgets and financial forecasts, ensuring they align with contractual and organizational financial objectives.
• Delegate tasks, meet deadlines, and maintain accountability across the team.
• Manage subcontractors and vendor relationships, including contract administration, performance monitoring, compliance, and cost control.
• Administer documentation related to extension requests, relief events, and repair justifications in accordance with contract requirements.
• Review, develop, and proactively implement operational procedures and best practices.
• Provide oversight of day-to-day operations and long-term planning activities.
• Manage supervisors and staff, including hiring, promotions, recognition, performance improvement plans, and ongoing performance monitoring.
• Provide technical and managerial guidance to the operations team.
• Able to read and interpret blueprints and as-built drawings.

Requirements

• Bachelor's degree in business, engineering, construction management, or equivalent experience in a facilities management discipline with 10+ years of progressive responsibility.
• Minimum of 10 years of management and leadership experience with a reputable organization.
• BOMA and/or IFMA designation (RPA/CFM) preferred.
• Proficient with Windows-based software including Excel, Word, PowerPoint, MS Project.
• Experience managing multi-disciplinary teams and cross-functional working groups.
• Proven experience leading customer and stakeholder meetings.
• Demonstrated ability to manage operations in compliance with technical and contractual requirements.
• Track record of developing a team culture focused on Customer Satisfaction and Continuous Improvement.
• Hands-on experience managing preventive maintenance and repairs for MEP, fire alarm systems, security systems, and building automation systems.
• Experience with building systems including HVAC, electrical, plumbing, fire alarm, security cameras, access control, and related facility infrastructure.
• Experience supporting mission-critical or high-availability facilities.
• Knowledge of OSHA codes, regulations, and safety compliance requirements.