Facility Operations Center (FOC) Engineer, Facility Operations Center
About the role
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We're in search of a dynamic and motivated individual to play a crucial role in our innovative Facility Operations Center (FOC). The FOC is the Command Center of AWS Data Centers. Our team is responsible for the remote monitoring of Data Center power and cooling infrastructure globally. The FOC is at the forefront of supporting Data Center critical teams, and initiating immediate event response. As a FOC Engineer, you will play a pivotal role in supporting our onsite operations teams by providing remote monitoring of Data Center infrastructure. Your expertise in critical facility infrastructure and your ability to thrive in a fast-paced setting will contribute to the overall success of our operations.
Basic Qualifications
- 2+ years of relevant work experience
- Experience in relevant work
- Can bend or twist the body into unusual positions while working
- Can use hands to manipulate small wires and objects
- Can walk on job sites in uneven terrain
- Can work at heights and from ladders
- Experience in technical support, or experience troubleshooting and documenting findings
- 3+ years of customer facing IT role or physical security systems/infrastructure work experience
Preferred Qualifications
- 4+ years of data center engineering experience
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Knowledge of network design and layout as well as low voltage (copper/fiber) cabling
- Experience in data center engineering
- Can perform physical tasks all day without becoming overly tired
- Experience in data center engineering or operations
- Experience troubleshooting and debugging technical systems, or experience in technical support
Pay
USA, VA, Herndon - 37.64 - 65.91 USD hourly. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
Benefits
- Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- Paid time off
- Parental leave