Jobs · Consulting · Colorado

Facility Operations Center Engineer, ADC InfraOps FOC

Amazon Web Services (AWS) · Denver, CO · 1 mo ago
ConsultingFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. We must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "Application deadline: Sep 22, 2026"? That's maybe metadata; not a heading; could be a short paragraph? It's not a heading; we can keep as a short

maybe. But we need to decide: The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." So we can include deadline as a short paragraph maybe. Also "Company - Amazon Data Services, Inc." maybe minor metadata. We need sections: About the role (maybe from description). Responsibilities (list). Requirements (maybe basic qualifications). Qualifications (maybe preferred qualifications). Skills (maybe computer and communication skills). Benefits (the benefits described). Pay (the base salary range). Schedule (shift work etc). We must only include sections if posting has real specific content. Let's extract content: - Intro: "At Amazon, we're working to be the most customer-centric company on Earth! Amazon is a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. The Data Center Infrastructure Operations organization is looking for an individual with proven skills to help support our Amazon Dedicated Cloud (ADC) Facility Operations Center. The Facility Operations Center is responsible for 24X7 monitoring of the data center’s physical infrastructure. This team will ensure that the customer experience will be optimal and gratifying by way of consistency, reliability and attention to detail. The ideal candidate should have a basic understanding of Data Center Infrastructure as well as have proficient computer and communication skills. The successful candidate will be responsible for providing assistance and support to the onsite operations teams. The position will help ensure overall availability and reliability to meet or exceed defined service levels. If you are passionate about the customer experience, you think and act globally, and you want to contribute to the operational excellence of Amazon Data Centers, then this is be the place for you! This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work." We can treat that as "About the role" maybe. Responsibilities: list: "Key job responsibilities Able to properly respond, acknowledge, investigate, and dispatch critical alarms Monitor the facility infrastructure platforms Perform change management tasks Create and issue tickets Follow verbal and written directions Have an intermediate level of understanding of critical data center infrastructure Proficient computer and communication skills Required shift-work, overtime, and/or rotating schedules to support a 24X7 environment (Rotating shift work equates to weekends, nights, holidays, and overtime shifts)". Also "A day in the life" description: The Facility Operations Center (FOC) serves as the centralized 24/7 remote monitoring center for AWS data center’s critical physical facilities infrastructure systems. We support availability by assisting internal teams in communicating prompt and accurate alarm and event notifications. The FOC ensures safety across all AWS data centers by enforcing Change Management policies and is the communication hub during emergency and normal operations. Also "About The Team" description: The Facility Operations Center (FOC) is a singular support team that proactively monitors the life-safety systems and the infrastructure equipment alarms (e.g., chillers, temperature sensors, generators, UPSs, switchgear, breakers, PDUs, and ATSs) that provides power and cooling to the platform 24x7x365. We support Data Center Engineer Operations teams who are responsible for the operation of infrastructure equipment. Our role is to ensure that critical alarms are properly Responded to, Acknowledged, Investigated, and Dispatched (RAID). Additionally, the FOC serves as a communications hub during both standard and emergency operations. Also description of AWS Infrastructure Services etc. Might be considered part of responsibilities or about the team. We'll include responsibilities as bullet list. Requirements: Basic Qualifications: "2+ years of relevant work experience Experience troubleshooting and documenting findings, or experience in technical support 1+ years of customer facing IT role or physical security systems/infrastructure work experience Current, active US Government Security Clearance of TS/SCI with Polygraph". Also maybe "US Citizen". We'll include. Preferred Qualifications: "Experience with BMS and EPMS control systems and data collection or trending 2+ years of Microsoft Office products and applications experience 3+ years of customer service experience". Could be Qualifications section. Skills: maybe "Proficient computer and communication skills" already listed; also "intermediate level of understanding of critical data center infrastructure". We'll include. Benefits: described: "Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits." Also "Your Amazon package will include sign-on payments and restricted stock units (RSUs)." Also "Final compensation will be determined based on factors including experience, qualifications, and location." That's more pay. Pay: "The base salary range for this position is listed below. USA, CO, Denver - 37.64 - 65.91 USD hourly". Also mention sign-on payments and RSUs. Schedule: "Required shift-work, overtime, and/or rotating schedules to support a 24X7 environment (Rotating shift work equates to weekends, nights, holidays, and overtime shifts)". Also maybe mention 24/7. We must not include boilerplate like EEO, accommodation link, etc. Also remove duplicated lines. We need to output only HTML fragment, no markdown fences. Let's craft sections:

About the role

with paragraphs summarizing the description (but we must preserve ALL substantive information; do NOT invent or summarize away detail. That means we cannot paraphrase? We need to preserve all substantive information; we can keep the original sentences but maybe break into paragraphs. Summarizing away detail is not allowed; we must keep the detail. So we need to include the original text (or close) but not omit any substantive info. However we can break into

tags but keep the sentences. We must not invent or summarize away detail; we can keep the same wording. Thus we need to include the entire description content (except boilerplate). That's a lot. But we can keep it as paragraphs. We must not repeat job title. Not include Job ID. We need to ensure we don't include the EEO statement, accommodation link, etc. Let's extract substantive paragraphs: From the description: - "At Amazon, we're working to be the most customer-centric company on Earth! Amazon is a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. The Data Center Infrastructure Operations organization is looking for an individual with proven skills to help support our Amazon Dedicated Cloud (ADC) Facility Operations Center. The Facility Operations Center is responsible for 24X7 monitoring of the data center’s physical infrastructure. This team will ensure that the customer experience will be optimal and gratifying by way of consistency, reliability and attention to detail. The ideal candidate should have a basic understanding of Data Center Infrastructure as well as have proficient computer and communication skills. The successful candidate will be responsible for providing assistance and support to the onsite operations teams. The position will help ensure overall availability and reliability to meet or exceed defined service levels. If you are passionate about the customer experience, you think and act globally, and you want to contribute to the operational excellence of Amazon Data Centers, then this is be the place for you! This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work." That's a big paragraph; we can keep as

. Then "Key job responsibilities" list: we can make

  • each. List items: - Able to properly respond, acknowledge, investigate, and dispatch critical alarms - Monitor the facility infrastructure platforms - Perform change management tasks - Create and issue tickets - Follow verbal and written directions - Have an intermediate level of understanding of critical data center infrastructure - Proficient computer and communication skills - Required shift-work, overtime, and/or rotating schedules to support a 24X7 environment (Rotating shift work equates to weekends, nights, holidays, and overtime shifts) We could also include the "A day in the life" and "About The Team" paragraphs as part of responsibilities or maybe as separate section? But we only have headings list; we could put them under About the role or Responsibilities. Since they describe role/responsibilities, we can include them in About the role or Responsibilities. To preserve all detail, we need to include them somewhere. Let's add them as paragraphs under About the role after the initial paragraph. "A day in the life The Facility Operations Center (FOC) serves as the centralized 24/7 remote monitoring center for AWS data center’s critical physical facilities infrastructure systems. We support availability by assisting internal teams in communicating prompt and accurate alarm and event notifications. The FOC ensures safety across all AWS data centers by enforcing Change Management policies and is the communication hub during emergency and normal operations." "About The Team The Facility Operations Center (FOC) is a singular support team that proactively monitors the life-safety systems and the infrastructure equipment alarms (e.g., chillers, temperature sensors, generators, UPSs, switchgear, breakers, PDUs, and ATSs) that provides power and cooling to the platform 24x7x365. We support Data Center Engineer Operations teams who are responsible for the operation of infrastructure equipment. Our role is to ensure that critical alarms are properly Responded to, Acknowledged, Investigated, and Dispatched (RAID). Additionally, the FOC serves as a communications hub during both standard and emergency operations. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion." We can include these as paragraphs under About the role. Then Basic Qualifications: list. "Basic Qualifications 2+ years of relevant work experience Experience troubleshooting and documenting findings, or experience in technical support 1+ years of customer facing IT role or physical security systems/infrastructure work experience Current, active US Government Security Clearance of TS/SCI with Polygraph" We can make
      . Preferred Qualifications: list. "Preferred Qualifications Experience with BMS and EPMS control systems and data collection or trending 2+ years of Microsoft Office products and applications experience 3+ years of customer service experience" Make

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