Facility Manager

About Us

The Pet Brigade is a trusted, full-service pet care facility proudly serving military families and their pets. We offer boarding, daycare, and grooming in a safe, fun, and professional environment. Our team is dedicated to providing the highest standard of care.

Responsibilities

• Supervise, train, and support staff in their daily responsibilities.
• Oversee daily operations including boarding, daycare, and grooming services.
• Ensure a clean, safe, and organized environment for pets, clients, and employees.
• Deliver exceptional customer service and resolve client concerns professionally.
• Manage staff schedules and adjust as needed for smooth operations.
• Monitor inventory and maintain equipment.
• Support hiring, onboarding, and staff development.
• Enforce company policies, safety standards, and quality of care.
• Communicate regularly with the General Manager about facility needs, staff performance, and client feedback.
• Assist with marketing, promotions, and community engagement as needed.

Requirements

• Previous management or leadership experience, preferably in the pet care, hospitality, or customer service industry.
• Strong organizational and multitasking skills.
• Excellent communication and team leadership abilities.
• Passion for working with animals and commitment to their well-being.
• Ability to work weekends, holidays, and flexible hours as required.
• Basic computer skills and comfort with scheduling/booking systems.

Physical Requirements

• Must be able to lift up to 50 lbs.
• Comfortable working on feet for extended periods.
• Ability to safely handle dogs and cats of all sizes and temperaments.

Benefits

• Employee discounts on pet care services.
• Supportive team environment.
• IRA with employer contribution.