Jobs · Management · Massachusetts

Facility Maintenance Assistant

JLL · Westborough, MA · 1 wk ago
On-siteManagementFull-time

What this job involves

The Facility Maintenance Assistant / Facilities Support team member plays a key role in maintaining the daily operations of a life sciences facility. This position supports building maintenance, laboratory support activities, and general facility services to ensure the site operates safely, efficiently, and in compliance with regulatory and workplace standards.

  • Assists with preventive maintenance
  • Responds to service requests
  • Performs lab and facility rounds
  • Maintains common areas
  • Supports conference room setup and breakdown
  • Aids with furniture assembly, office moves, and workspace installations
  • Performs minor facility repairs
  • Maintains inventory of facility supplies
  • Supports during facility inspections, operational needs, or emergency situations

What your day-to-day will look like

  • Perform routine facility inspections and daily rounds throughout the building including laboratories, kitchens, conference rooms, reception areas, and common spaces to ensure cleanliness, organization, and proper operation
  • Conduct scheduled lab rounds to monitor environmental conditions, identify facility-related issues, and report concerns impacting laboratory operations
  • Maintain and support facility equipment and infrastructure, including basic troubleshooting and reporting issues related to HVAC, plumbing, and mechanical systems
  • Assist with preventive maintenance activities on mechanical, plumbing, fire and life safety, and control systems
  • Respond to and complete assigned service requests and work orders through the facility CMMS system (RAM – Blue Mountain)
  • Clean, maintain, and restock common areas including kitchenettes, cafeteria refrigerators, and shared workspaces
  • Assist with conference room setup and breakdown for meetings and site events
  • Perform minor facility repairs such as lighting replacements, minor equipment adjustments, and general building upkeep
  • Maintain inventory of facility supplies and assist with ordering and organization of materials
  • Provide support during facility inspections, operational needs, or emergency situations as required

Other Responsibilities

  • Conduct safety shower inspections across 60+ locations to ensure proper functionality and compliance
  • Perform fire extinguisher inspections across approximately 50 locations, ensuring accessibility and proper condition
  • Check exterior emergency blue light phones for functionality
  • Monitor and inspect AHU (Air Handling Units) and EF (Exhaust Fans) for basic operation
  • Inspect kitchenette areas for safety and maintenance needs
  • Walkthrough conference rooms to identify upkeep or operational issues

Future Responsibilities

  • Perform walkthroughs of conference rooms to identify upkeep or operational issues

Required Qualifications

  • High school diploma, GED, or equivalent required
  • Experience with computerized maintenance management systems (CMMS) or work order systems
  • Valid driver's license
  • Ability to perform general maintenance and facility support tasks in a commercial or laboratory environment
  • Strong organizational and customer service skills
  • Experience supporting laboratory operations or performing facility/lab rounds
  • Ability to lift up to 50 pounds and work in various facility areas including storage spaces and mechanical rooms

Preferred Qualifications

  • OSHA 10-hour or 30-hour safety training
  • Working knowledge of computer applications including Microsoft Word and Excel
  • Experience working in laboratory, life sciences, or regulated facility environments

Additional Considerations

  • Participation in an on-call rotation schedule may be required

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