Facility Lead

Location: 557 S Main St, Colville, WA 99114, USA

Application deadline: 10/11/26

Pay

Wage: $20.13 per hour (Full Time/Hourly)

Schedule

Open availability including nights and weekends.

Summary

Assist Facility Management in the operations of a Goodwill retail facility. Follow specific guidelines and operate with minimal supervision.

Requirements

Must have a valid driver license with personal auto insurance and pass background and driver record check.

Education and Experience

High school diploma or general education degree (GED). Minimum of six months related experience and/or training.

Supervisory Responsibilities

Manage a minimum of 2 subordinate employees who oversee the daily operation of a minimum of 3 employees in the Retail Store and Production Processing Departments depending on location.

Essential Duties and Responsibilities

• Provide outstanding customer service.
• Adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards.
• Assist customers and donors in a timely and courteous manner.
• Ensure the quality and quantity of work performed by employees according to standards.
• Keep the facility and surrounding premises neat, clean, orderly, and free of safety hazards.
• Ensure safety procedures are understood and followed by all employees.
• Train and evaluate employees in a thorough, organized, and timely manner.
• Ensure proper management of personnel assigned to the store.
• Maintain all store records.
• Operate the facility in the absence of Facility Management, directing personnel, ensuring accurate transaction reporting, and proper processing of donated goods.
• Interact with customers and ensure excellent customer service.
• Maintain quality control standards that meet Goodwill Industries of the Inland Northwest's high operational standards.
• Maintain production areas to ensure ease of operations.
• Comply with Goodwill's employment practices and EEO guidelines and policies.
• Conduct individual and group training sessions.
• Ensure open communication at all levels in the facility.
• Take corrective action to ensure acceptable employee performance according to policy.
• Comply with cash handling and security policies.
• Maximize financial performance; identify deviations from desired results.
• Develop and implement corrective action plans as needed.
• Follow all policies, procedures, and directives of Goodwill Industries, assuring safety of personnel or property.
• Work collaboratively with Workforce and Family Services to provide participant services.
• Properly wear and maintain all required Personal Protective Equipment (PPE).
• Maintain agency confidentiality; violation is cause for immediate dismissal.
• Comply with all health, safety, and fire standards and all local, state, and federal regulations (WISHA & OSHA).
• Other duties as assigned.