Facility Coordinator

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status.

Pay

The hourly pay range for this position is $25.00 - $27.00 per hour.

Schedule

Mon-Fri, 8:00 am - 5:00 pm

About the role

The Facility Coordinator is responsible for coordinating activities and resources in support of projects that impact multiple departments, systems, or work-flows with moderate to high risk and complexity or multiple projects simultaneously with lesser risk and complexity. The Facility Coordinator works with the Facility Manager to ensure account operations in accordance with approved operating guidelines and budget. The Facility Coordinator will schedule preventative maintenance, respond to urgent maintenance calls, and participate in the creation of emergency preparedness plans.

Success Criteria

• Delivery on contract promises, increased effectiveness and/or efficiency of delivered services through deployment of ISS standards and concepts leveraging innovation and best practice opportunities
• Successful delivery of prioritized projects and programs
• In partnership with internal and external stakeholders, understand upcoming priorities and link project delivery to the needs of the business
• Deployment of relevant projects following global/local standards while having complete ownership of project rollout and completion
• Develop own skill base in line with agreed appraisal, taking responsibility for increased performance, and ensuring continued self-improvement
• Participate in and embrace development opportunities

Key Areas of Collaboration and Influence

• Communicate effectively with colleagues within the Business Unit and across the company so that information is disseminated effectively and participate in project groups and meetings as required
• Account Organization
• Risk Management and Compliance
• Customer Organization
• Local Excellence Functions
• External Partners and Suppliers
• Account-dedicated People & Culture, HSE, and Finance
• Promote the IFS model within the ISS community
• Transfer best practice
• Use the account to promote and further develop ISS

Requirements

• Certification in facility management or equivalent
• 3 years’ experience in facility management
• Advanced Microsoft Office skills (Outlook, Excel, Word)
• Excellent customer service skills
• Ability to work with a budget
• Ability to read and understand standard business documentation (e.g., contract language)
• Solid written and oral communication skills
• Strong organizational and team-building skills
• Proven ability to work on several projects simultaneously and under tight schedules
• Must be a team player and committed to working in a quality environment

Responsibilities

• Coordinate daily requirements and requests to operate and facilitate office services for the company
• Set up all office services vendors and be onsite supervising their work
• Ensure that account facilities are operated and maintained in a cost-effective and safe condition in accordance with the approved customer’s requirements to fulfill contractual obligations
• Communicate operating philosophy, objectives, and expectations in a continuing effort to build the site team
• Work with Facility Manager to maintain the operations budget for all areas
• Maintain open lines of communication with customer, alliance partners, and operations managers
• Comply with all company policies and procedures and adhere to company standards
• Develop and maintain a detailed project schedule which includes administrative tasks of all sites involved in the project
• Ensure coordination of the interfaces of all disciplines within Operations
• Track project changes and produce updated site-based schedule as agreed with upper management
• Maintain inventory levels
• Code invoices for approval to correct cost centers and process for payment
• Oversee and/or coordinate special projects required by the Facilities Department
• Other job duties as assigned

Physical Demands & Work Environment

• Long working hours
• Sitting at a computer for 50% of the time
• Walking/inspecting the site 50% of the time
• Must be able to lift a minimum of 10 pounds
• Must be able to work under pressure and time deadlines during peak periods

For California employees, suitable seating is available for this position.

HSEQ Compliance

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

Diversity & Inclusion

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.