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Jobs · Finance · Arizona

Facility Contract Compliance Specialist - Aviation Department

City of Phoenix · Phoenix, AZ · 1 wk ago
Finance$24.83–$38.52/hrFull-time

About This Position

The Aviation Department manages and operates the Phoenix Airport System, which consists of Phoenix Sky Harbor International Airport, Deer Valley Airport, and Goodyear Airport. Phoenix Sky Harbor International Airport serves more than 140,000 passengers daily and over 1,300 arriving and departing flights each day, with a total economic impact of over $44.3 billion annually.

Key Responsibilities

  • Monitor service contractors to ensure compliance with contract terms, performance standards, and regulatory requirements.

  • Interpret contract contents to contractors when required.

  • Conduct regular site inspections and audits of airport facilities, including terminals, restrooms, lounges, baggage claim, public areas and buildings to ensure they are clean, safe and well-maintained.

  • Evaluate vendor adherence to KPIs, including cleanliness, response times, staffing levels and quality control measures.

  • Observe and document non-compliance issues and coordinate corrective actions with contractors.

  • Develop and maintain inspection checklists, compliance reports, and contractor performance dashboards.

  • Track and analyze key performance data to identify trends and recommend improvements.

  • Prepare reports and presentations for senior management on contract compliance, vendor performance, and operational issues.

  • Serve as quality control liaison between internal and external stakeholders and the contractor.

  • Address complaints, service deficiencies, and operational concerns in a timely manner.

  • Ensure that vendors adhere to OSHA regulations, airport security Rules & Regulations, and environmental health & safety policies.

  • Recommend enhancements to custodial service standards and operational efficiency.

  • Assist in developing policies and procedures for contract compliance and vendor accountability.

  • Respond and assist where needed in all airport emergencies.

IDEAL CANDIDATE

  • Maintain punctual and reliable attendance.

  • Detail-oriented with strong auditing and reporting skills.

  • Ability to read and analyze moderately complex contracts.

  • Problem-solver with the ability to identify issues and implement solutions.

  • Customer conflict resolution skills to address contract disputes and vendor challenges.

  • Advanced proficiency in Microsoft Office Suite (Excel, Word, Outlook) and compliance tracking software.

  • Strong reading, writing, and verbal skills; effectively communicate messages and information in a professional manner.

  • Excellent communicator who can effectively coordinate with contractors, airport personnel, and senior leadership.

  • Knowledge of airport security regulations related to custodial operations.

  • Knowledge of fire extinguisher inspection procedures, including checking pressure gauges, seals, and expiration dates.

PAY AND BENEFITS

  • PAY RANGE: $24.83 to $38.52 per hour.

  • HIRING RANGE: $24.83 to $33.27 per hour.

  • BENEFITS: A comprehensive benefits package is offered which includes:

    • Traditional pension with employer and employee contributions.

    • Choice of generous medical HMO, PPO, or HSA/HDHP plans.

    • Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.

    • Wellness incentive of up to $720 annually.

    • Dental, vision, and life insurance options.

    • Employer paid long-term disability.

    • Free Bus/light rail pass.

    • Tuition reimbursement program up to $6,500 per year.

    • Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.

    • Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.

    • Federal Student Loan Forgiveness offered through Savi.

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