Facility Associate III

Location: Spokane, WA (South Hill). Closes: 9/27/26.

About the role

The Facility Associate III primarily works in the processing/production area of the facility, handling a variety of donated goods &/or on the sales floor stocking shelves & providing customer service. Assists management in proper facility operation by performing assigned advance tasks & providing leadership to assigned store personnel.

Responsibilities

• Must demonstrate willingness & ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, & departmental & organizational standards.
• Team Leader
  • Represent the company by providing excellent customer service.
  • Perform opening & closing procedures.
  • Ensure the quality & quantity of work performed by assigned employees in accordance with standards.
  • Train employees in a thorough, organized, & timely manner.
  • Assist Facility Managers, Assistant Managers, and Facility Leads in appraising employees.
  • Assist in the maintenance of facility records.
  • Responsible, as designated, for the facility's operation in the absence of Facility Management & Leads including but not limited to: directing the activities of facility personnel; ensuring that all sales transactions are rung & reported accurately; & ensuring that donated goods are processed appropriately.
• Sorter/Pricer
  • Inspect, sort, grade, &/or assign prices or other actions needed to donated items.
  • Unload containers, sorting & grading items into appropriate bins by quality specifications.
  • Transport stock to & from workstations.
• Incidental Functions (may perform any or all of the following)
  • Merchandise Stocker
    • Transport items to & from the sales floor.
    • Place items on shelves, in floor fixtures or on racks.
    • Face shelves, racks, &/or floor fixtures according to display standards.
    • Remove old items from display & place in totes or carts.
    • Assist at cash register wrapping or bagging merchandise.
    • Provide carry-out service.
  • Tagger/Ticketer
    • Prepare items for sale by hanging clothing, cleaning items as needed and/or bagging items that need to be kept together.
    • Tag, mark &/or code items selected for sale according to designated prices & type of merchandise.
    • Tally amounts &/or prices of processed items.
  • Cashier
    • Perform opening tasks, including cleaning glass cases, cleaning counters, straightening cash wrap (cashier work station), & stocking supplies for the cash wrap.
    • Perform register closing duties, including counting down register, & completing required cashier reconciliation.
    • Collect cash, check, or charge payments from customers & make change for cash.
    • Provide cash receipts to customers.
    • Pack customer purchase in bags or cartons.
    • Assist with customer service at adjacent workstations.
    • Remove clothes from dressing rooms & rehang them on racks.
    • Remove merchandise stock from sales floor to back room.
    • Answer telephone & provide announcements on paging system.
    • Perform other merchandise stocking duties.
    • Represent the company by providing excellent customer service.
  • Donor Service Associate
    • Perform opening duties to work station.
    • Review donation area ensuring it is a clean & safe work area.
    • Accept donations from the public,